Leamington Spa, Warwickshire

Accounts Assistant / £26,000 - £30,000 / Leamington Spa / Full-Time, Permanent

Hybrid Working (3-4 days from home): on office days you can leave at 5/5:30pm and log back in once at home

Working hours: 12pm-8pm ideally, however this is flexible

Key Benefits: 25 days holiday + bank holidays, flexible company and hours, private healthcare scheme (after probation), on-site parking and more!

Macildowie are exclusively partnered with a highly successful client based in Leamington Spa, Warwickshire, who are recruiting for a VERY unique and exciting position as an Accounts Assistant. You will be reporting to the Head of Finance, who has stated that this opportunity can lead to even more exciting opportunities moving forwards (especially if you like to travel)! Whilst this company offer a flexible hybrid working model, you are welcome to come into the office on any day you wish to.

Day-to-day responsibilities:

• Invoice and cash receipt processing - onto SAGE
• Managing and maintenance of the ledgers and cashbook
• Support the Head of Finance and Finance Manager with supplying information for month end deadlines
• Provide accurate and timely production of the monthly management accounts in a timely manner (within three days)
• Providing information to and liaising with external auditors
• Prioritisation of requests from Sales and Operations teams
• Oversee the Credit Control and cash management functions for overseas
• Manage administrative elements of the company Payroll function (which you will be trained in)

What we need from you:

• It is key that you have a strong understanding of the difference between credits and debits
• Organisation and time management skills, with the ability to hit deadlines consistently
• It is highly advantageous if you already have both Credit Control and Accounts Payable knowledge; or one or the other
• Excellent verbal and written communication skills are essential - must be able to communicate with all levels of business both internally and externally
• Ability to use Excel to a good standard (V-lookups, pivot table knowledge would be great)
• Sage experience is advantageous

If you have the capability to work within these hours (most of the time) and would like to put your hat in the mix for this one-off opportunity, please apply now and do not miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Accounts Assistant

Employment type: Permanent, Full-time OR Part-time (30 hours/4 days per week will be considered)

Location: Leamington Spa / Warwick

Salary: £24,000 - £28,000

We are partnered with an exciting client in the Leamington/Warwick area, who are recruiting for an Accounts Assistant to join their vibrant, friendly team of 5 Accounts employees. They are known for their welcoming and inclusive workplace culture; so if you thrive in environments where teamwork is celebrated, laughter is encouraged, and collaboration is key, then you'll feel right at home here.

The ideal candidate will have a minimum of 1 years' worth of Accounts experience and be comfortable in this role for a couple of years without instantly progressing. Candidates must be prepared to go into the office 5 days per week (4 days if part-time) in this role.

Responsibilities:

• Provide comprehensive financial, clerical, and administrative support to ensure the smooth operation of the purchase ledger
• Ensure timely payments in accordance with company guidelines and payment terms
• Meet strict deadlines with precision and an unwavering attention to detail
• Maintain clear communication channels for interacting with suppliers and internal stakeholders
• Process supplier invoices efficiently and accurately
• Manage the uploading/scanning, registration, and coding of invoices
• Handle supplier queries promptly and professionally
• Facilitate the processing of company credit cards using our latest software
• Generate reports to monitor outstanding invoices and escalate issues internally when necessary
• Conduct statement reconciliations and assist with treasury functions
• Prepare VAT reports for both UK and International entities
• Support month-end accounting processes with ad hoc reports and duties as required

Requirements:

• At least 1 years' worth of Accounts experience - ideally as a Purchase Ledger or Accounts Assistant - but general Accounts knowledge will be considered
• Ability to communicate effectively over email and phone with internal and external stakeholders
• An outgoing personality and openness to get on with others nicely!
• Willingness to get stuck in, and not look to progress into another role for at least a year or two!
• Proficiency in MS Excel - Vlookups knowledge is preferred

Don't miss the chance to join a positive and enjoyable work environment! Apply now to be considered for this fantastic opportunity.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Accounts Assistant

Salary: £25,000 - £30,000

Location: Leamington Spa, Warwickshire

Duration: Full-time, Permanent (although we will consider reduced daily hours for any family commitments)

Macildowie are pleased to be exclusively partnered with a unique client in the Royal Leamington Spa area, which has an outstanding company culture, and are bringing on-board an experienced Accounts Assistant to their small, stable Finance team. Culturally our client encourages a very flat structure: everyone gets involved when needed, there is complete respect across the board to all employees, and community is extremely important to the business!

In this role, you will be responsible for assisting your new team with the accurate delivery of financial information by providing your administrative expertise. We are happy to consider candidates who solely have Purchase Ledger experience as well as experienced Accounts Assistants. You do not have to be an MS Excel expert for this role - in fact this is something this company is looking to move away from!

Responsibilities:

• Processing of purchase invoices, employee expenses and credits
• Supplier statement and Bank reconciliations
• Dealing with supplier queries via phone and email
• Managing supplier data on the internal system
• Payment runs (weekly)
• Sales Ledger maintenance
• Processing documentation, and general ad hoc Admin duties

Desirable and essential requirements:

• Previous Accounts/Financial software experience (Netsuite experience is desirable but not essential - although it can justify a higher salary level)
• Prior experience in an Accounts-related role
• Meticulous way of working with good common sense
• Efficient and organised both digitally and personally
• Willingness to speak out and recommend positive change
• Modestly confident with a personable persona, good humoured and trustworthy

If this role/company sounds like it could be an improvement on your current situation and you are interested in a call to discuss the opportunity, please apply as soon as possible so you don't miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Accounts Assistant

Location: Leamington Spa

Salary: Up to £27,000 per annum

Contract: Permanent, Fully office based

Join us at Macildowie as we partner with a leading marine broker on the lookout for an accounts assistant / finance admin to join their finance team.

About the Role:

• Processing purchase invoices accurately and promptly.
• Organising weekly BACS payments.
• Assisting the sales team with credit card payments.
• Conducting daily bank reconciliations.
• Allocating receipts and payments accurately.

Your Experience Needed:

• Previous experience as an Accounts Assistant / Finance Administrator
• Strong communication skills and a friendly telephone manner.
• Proactive attitude and ability to work independently.
• Good organisation and time management skills.
• Proficiency in Microsoft Excel and Outlook

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Accounts Assistant | Full Time| Temp to Perm| Warwick | Up To £27,000 per annum

Macildowie are excited to be working with a fantastic company based in Warwick who are looking for an experienced Accounts Assistant to join their team.

Details:

• Salary Up To £27,000 dependant on experience
• Working hours
• Office based

Responsibilities:

• To provide financial, clerical and administrative services to ensure efficient running of the purchase ledger
• Ensure that payments are made in accordance with Company timescales and within relevant payment terms
• Processing of supplier invoices

• Uploading/scanning all invoices
• Invoice registration
• Verification of parts/subcontract invoices
• Coding invoices once approved
• Filing of all invoices once passed

• Dealing with supplier enquiries
• Processing company credit cards
• Liaising with managers to ensure timely processing of invoices

• Producing reports to chase outstanding invoices
• Reporting issues to Finance Manager

• Statement reconciliation
• Assist treasury function with set-up and approval of ad-hoc payments
• Preparation of VAT reports for the UK Company in both Spain and Germany.
• Preparation of VAT reports for the German company in Germany.
• Assist with ad hoc reports & duties as required to complete month end accounts
• Creation of Sales Ledger Accounts & assisting with Sales Ledger Reconciliations and cover when required
• Production of monthly debtor's reports when required and for cover.
• Full understanding of all company bank accounts & bank reconciliation when required for cover.
• Demonstrate good organisational skills, working both independently and part of a team
• Work to meet strict deadlines, with accuracy and excellent attention to detail
• Clear communication skills for dealing with suppliers and internal managers

The essential and desirable skills for this role include

• Experience within a similar accounting environment
• Have an understanding of double entry book-keeping
• Have experience of using computer-based accounts software
• Have strong IT literacy and experience of using excel spreadsheets
• Be diligent and responsible
• Be capable of working without close supervision
• Strong communication skills

If this sounds like something you would be interested in, please apply now for immediate consideration!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Location: Leamington Spa
Salary: Up to £30,000
Office-based: 5 Days a Week

Macildowie is thrilled to represent a dynamic client in their search for an Assistant Payroll Manager. This is an exciting opportunity for an individual with a passion for payroll operations and a desire to lead a dedicated team.

Role Overview:
The Assistant Payroll Manager will be responsible for ensuring that payroll is processed accurately and on time. This role involves addressing queries from business leaders, stabilising workloads, and promoting a positive team environment. The Assistant Payroll Manager will also serve as a subject matter expert, continuously looking for ways to enhance operational processes.

Key Responsibilities:

• Facilitate monthly team meetings and provide ongoing support to ensure workloads are managed effectively.
• Supervise and assess the performance of direct reports, revising evaluation and departmental plans as needed.
• Ensure that team members have the necessary skills and training to meet business and personal development goals.
• Collaborate with the team to identify process improvement initiatives and set standards for new payroll procedures.
• Act as a backup for team members during absences or peak periods.
• Maintain payroll accuracy by managing budgets, monitoring expenditures, and making adjustments as necessary.
• Keep payroll records current by reviewing and entering modifications, such as deductions and exemptions.
• Audit payroll information to identify and correct any discrepancies, ensuring balanced payroll accounts.
• Accurately run the monthly payroll, including HMRC payments and payroll journals.
• Compile and submit pension data to various pension scheme providers on a monthly basis.

What We're Looking For:
The ideal candidate will possess:

• A minimum of five years of experience in a payroll function, with exposure to multiple areas.
• Strong people management skills and the ability to motivate a team.
• Excellent written and verbal communication skills.
• A keen eye for detail, with the ability to analyse and interpret information effectively.
• A commitment to providing exceptional customer service and fostering strong internal relationships.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Collections Advisor

Salary: £20,250 per annum, plus commission

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Credit Controller

Location: Leamington Spa, Warwickshire

Salary: £26,000 - £28,500 per annum

Job Type: Full-time, Permanent

Macildowie are pleased to be partnered with a flexible and growing company based in the vibrant area of Leamington Spa, Warwickshire. Our client is a leader in their industry, providing first-class services to their customers. They are currently seeking a dedicated and experienced Credit Controller to join their finance team.

Key Responsibilities:

• Manage and maintain accurate records of outstanding debts and invoices
• Chase overdue invoices via telephone, email, and letter
• Allocate payments received to customer accounts promptly and accurately
• Liaise with internal departments to resolve any billing queries
• Monitor credit limits and make recommendations for credit holds or releases
• Prepare reports on credit control activities for management review
• Assist with month-end close processes related to accounts receivables

Requirements:

• Proven experience as a Credit Controller or in a similar role
• Strong communication and negotiation skills
• Excellent attention to detail and accuracy
• Ability to work independently and as part of a team
• Proficiency in Microsoft Excel and accounting software
• Knowledge of credit control procedures and regulations
• A proactive and solution-focused approach to problem-solving

If you have the relevant experience and skills required for this role and are looking to join a dynamic team in Leamington Spa, please submit your most recent C.V. as soon as possible and don't miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Customer Service Advisor

Salary: £20,250 per annum

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Are you ready to dive into a dynamic role where exceptional customer service meets the art of negotiation? Join our team as a Customer Service Advisor and be part of a company that values your skills and dedication.

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Strong negotiation skills, whether working independently or as part of a team
• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Debt Recovery Agent | Leamington Spa | Temporary | Up To £14ph

Why join this opportunity?

This is your chance to step into a role where you'll deliver exceptional service and help customers resolve outstanding balances. Working for a reputable business, you'll contribute to maximising recoveries while maintaining empathy and professionalism, particularly for customers in vulnerable positions.

Role Details:

Location: Leamington Spa
Contract: Temporary, Ongoing
Working Hours: Full-time, Monday to Friday (office-based, 5 days a week)
Salary: Up to £14ph

Your role in a nutshell:

• Customer-focused interactions: Manage inbound and outbound communications via the dialler system, supporting pre-litigation and litigation processes.
• Negotiation & assessment: Conduct income and expenditure assessments to ensure repayment arrangements are affordable and sustainable.
• Compliance-driven work: Adhere strictly to regulatory guidelines and company compliance policies.
• Problem-solving mindset: Use your expertise to ask open questions and challenge information where necessary.
• Complaint handling: Act as the first point of contact for customer complaints, recording details with precision.
• Collaborative approach: Work closely with third parties to achieve the best possible recovery outcomes.

What you'll bring to the table:

• Exceptional communication skills and the ability to navigate sensitive situations with tact.
• A strong eye for detail, ensuring accuracy in all aspects of your work.
• The ability to prioritise effectively, handling pressure and changing deadlines with a positive attitude.
• A willingness to learn and develop, paired with initiative and the ability to work independently and collaboratively.
• Confidence in problem-solving and a proactive approach to challenges.

What's required to succeed?

• Immediate availability to start work.
• Willingness to complete DBS and credit checks.
• A hardworking, organised, and professional character.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximizing recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximize recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritize and execute tasks.
Excellent communication skills
Good organizational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurized environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for a Financial Services Administrator working for a business based in Lemington Spa. This role is responsible for providing efficient and effective administrative support to a team of advisers and paraplanners. The role is focused on client service and client retention, ensuring that our promises to clients are delivered. With traditional mailing and telephone calls, the role holder will ensure that clients are offered their regular financial reviews and maintain the client records system to enable swift and accurate management information is available to Senior Managers.


This is a role which is permanent and has full time hours.

THE ROLE & YOUR RESPONSIBILITIES:


Establish contact with clients and gather sufficient information needed to enable the delivery of agreed services.
Day to day management of client contact strategy to deliver client reviews.
Preparation and production of client mailings related to review services.
Processing of response forms and liaising with advisers to ensure clients are reviewed as agreed.
Preparation and production of Review Meeting Packs including Valuations
Undertaking large scale data cleansing exercises, cash audits or other centralised activities
Adhere to all company process and procedures.
Complete all documentation for the review process in a thorough and conscientious manner.
Maintain client records on Intelligent Office to ensure they are up to date and accurate and in line with company standards.
Be aware of limits of authorisation, in particular, know when to refer queries to a suitably qualified individual.
Be adequately prepared for regular and annual review meetings with supervisor.
Promote professional behaviour by demonstrating courtesy and respect to all colleagues and following the Company's equality and diversity policy at all times.
Ensuring health and safety policies are observed.
Completion of other reasonable duties, as defined by the Senior Management Team.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Knowledge of the financial planning market including products and services.
Working knowledge of FCA Rules, Guidance Notes and Commitments that apply to the job role.
1 year plus experience in an IFA/Wealth Management environment.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.