Leamington Spa, Warwickshire

Accounts Assistant / £26,000 - £30,000 / Leamington Spa / Full-Time, Permanent

Hybrid Working (3-4 days from home): on office days you can leave at 5/5:30pm and log back in once at home

Working hours: 12pm-8pm ideally, however this is flexible

Key Benefits: 25 days holiday + bank holidays, flexible company and hours, private healthcare scheme (after probation), on-site parking and more!

Macildowie are exclusively partnered with a highly successful client based in Leamington Spa, Warwickshire, who are recruiting for a VERY unique and exciting position as an Accounts Assistant. You will be reporting to the Head of Finance, who has stated that this opportunity can lead to even more exciting opportunities moving forwards (especially if you like to travel)! Whilst this company offer a flexible hybrid working model, you are welcome to come into the office on any day you wish to.

Day-to-day responsibilities:

• Invoice and cash receipt processing - onto SAGE
• Managing and maintenance of the ledgers and cashbook
• Support the Head of Finance and Finance Manager with supplying information for month end deadlines
• Provide accurate and timely production of the monthly management accounts in a timely manner (within three days)
• Providing information to and liaising with external auditors
• Prioritisation of requests from Sales and Operations teams
• Oversee the Credit Control and cash management functions for overseas
• Manage administrative elements of the company Payroll function (which you will be trained in)

What we need from you:

• It is key that you have a strong understanding of the difference between credits and debits
• Organisation and time management skills, with the ability to hit deadlines consistently
• It is highly advantageous if you already have both Credit Control and Accounts Payable knowledge; or one or the other
• Excellent verbal and written communication skills are essential - must be able to communicate with all levels of business both internally and externally
• Ability to use Excel to a good standard (V-lookups, pivot table knowledge would be great)
• Sage experience is advantageous

If you have the capability to work within these hours (most of the time) and would like to put your hat in the mix for this one-off opportunity, please apply now and do not miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Accounts Assistant

Employment type: Permanent, Full-time OR Part-time (30 hours/4 days per week will be considered)

Location: Leamington Spa / Warwick

Salary: £24,000 - £28,000

We are partnered with an exciting client in the Leamington/Warwick area, who are recruiting for an Accounts Assistant to join their vibrant, friendly team of 5 Accounts employees. They are known for their welcoming and inclusive workplace culture; so if you thrive in environments where teamwork is celebrated, laughter is encouraged, and collaboration is key, then you'll feel right at home here.

The ideal candidate will have a minimum of 1 years' worth of Accounts experience and be comfortable in this role for a couple of years without instantly progressing. Candidates must be prepared to go into the office 5 days per week (4 days if part-time) in this role.

Responsibilities:

• Provide comprehensive financial, clerical, and administrative support to ensure the smooth operation of the purchase ledger
• Ensure timely payments in accordance with company guidelines and payment terms
• Meet strict deadlines with precision and an unwavering attention to detail
• Maintain clear communication channels for interacting with suppliers and internal stakeholders
• Process supplier invoices efficiently and accurately
• Manage the uploading/scanning, registration, and coding of invoices
• Handle supplier queries promptly and professionally
• Facilitate the processing of company credit cards using our latest software
• Generate reports to monitor outstanding invoices and escalate issues internally when necessary
• Conduct statement reconciliations and assist with treasury functions
• Prepare VAT reports for both UK and International entities
• Support month-end accounting processes with ad hoc reports and duties as required

Requirements:

• At least 1 years' worth of Accounts experience - ideally as a Purchase Ledger or Accounts Assistant - but general Accounts knowledge will be considered
• Ability to communicate effectively over email and phone with internal and external stakeholders
• An outgoing personality and openness to get on with others nicely!
• Willingness to get stuck in, and not look to progress into another role for at least a year or two!
• Proficiency in MS Excel - Vlookups knowledge is preferred

Don't miss the chance to join a positive and enjoyable work environment! Apply now to be considered for this fantastic opportunity.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Accounts Assistant

Salary: £25,000 - £28,000

Location: Leamington Spa, Warwickshire

Duration: Full-time, Permanent

Plus: 26 days holidays + bank holidays and an award-winning training/induction package

Macildowie are pleased to be partnered with a continuously growing and customer-centric organisation based in Leamington Spa, Warwickshire, who are recruiting for a permanent Accounts Assistant in a full-time role to join a supportive and nurturing Accounts team of 6 on a permanent basis. This is a company that has an award winning induction and training package, and always endeavours to develop employees to reach their full potential.

Responsibilities

• Purchase Ledger invoice processing, dealing with supplier payment queries, copy invoices
• Sales Ledger raising invoices on a monthly basis, raising client statements, and dealing with PO numbers and systems
• Client account allocations, and checking/production of monthly client trading accounts
• Support the Ops team in dealing with customer/client queries
• Working closely with you Accounts team-mates to improve the efficiency of operations and work processes
• Processing nominal journals

Requirements

• We are looking to consider candidates with 2-3 years of Accounts experience across Purchase Ledger/Sales Ledger; but it is the attitude, work ethic, and MS Excel experience that matters more!
• Experience on other Microsoft systems (Outlook etc.) is essential
• Excellent interpersonal and communications skills, with strong attention to detail
• Self-motivated individual who can work under pressure and to achieve tight deadlines

This is a fantastic opportunity to be part of an organisation that will go above and beyond for their employees, so please apply now if the above is what you are looking for.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Accounts Assistant

Salary: £25,000 - £30,000

Location: Leamington Spa, Warwickshire

Duration: Full-time, Permanent (although we will consider reduced daily hours for any family commitments)

Macildowie are pleased to be exclusively partnered with a unique client in the Royal Leamington Spa area, which has an outstanding company culture, and are bringing on-board an experienced Accounts Assistant to their small, stable Finance team. Culturally our client encourages a very flat structure: everyone gets involved when needed, there is complete respect across the board to all employees, and community is extremely important to the business!

In this role, you will be responsible for assisting your new team with the accurate delivery of financial information by providing your administrative expertise. We are happy to consider candidates who solely have Purchase Ledger experience as well as experienced Accounts Assistants. You do not have to be an MS Excel expert for this role - in fact this is something this company is looking to move away from!

Responsibilities:

• Processing of purchase invoices, employee expenses and credits
• Supplier statement and Bank reconciliations
• Dealing with supplier queries via phone and email
• Managing supplier data on the internal system
• Payment runs (weekly)
• Sales Ledger maintenance
• Processing documentation, and general ad hoc Admin duties

Desirable and essential requirements:

• Previous Accounts/Financial software experience (Netsuite experience is desirable but not essential - although it can justify a higher salary level)
• Prior experience in an Accounts-related role
• Meticulous way of working with good common sense
• Efficient and organised both digitally and personally
• Willingness to speak out and recommend positive change
• Modestly confident with a personable persona, good humoured and trustworthy

If this role/company sounds like it could be an improvement on your current situation and you are interested in a call to discuss the opportunity, please apply as soon as possible so you don't miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Accounts Assistant

Location: Leamington Spa

Salary: Up to £27,000 per annum

Contract: Permanent, Fully office based

Join us at Macildowie as we partner with a leading marine broker on the lookout for an accounts assistant / finance admin to join their finance team.

About the Role:

• Processing purchase invoices accurately and promptly.
• Organising weekly BACS payments.
• Assisting the sales team with credit card payments.
• Conducting daily bank reconciliations.
• Allocating receipts and payments accurately.

Your Experience Needed:

• Previous experience as an Accounts Assistant / Finance Administrator
• Strong communication skills and a friendly telephone manner.
• Proactive attitude and ability to work independently.
• Good organisation and time management skills.
• Proficiency in Microsoft Excel and Outlook

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Accounts Assistant | Full Time| Temp to Perm| Warwick | Up To £27,000 per annum

Macildowie are excited to be working with a fantastic company based in Warwick who are looking for an experienced Accounts Assistant to join their team.

Details:

• Salary Up To £27,000 dependant on experience
• Working hours
• Office based

Responsibilities:

• To provide financial, clerical and administrative services to ensure efficient running of the purchase ledger
• Ensure that payments are made in accordance with Company timescales and within relevant payment terms
• Processing of supplier invoices

• Uploading/scanning all invoices
• Invoice registration
• Verification of parts/subcontract invoices
• Coding invoices once approved
• Filing of all invoices once passed

• Dealing with supplier enquiries
• Processing company credit cards
• Liaising with managers to ensure timely processing of invoices

• Producing reports to chase outstanding invoices
• Reporting issues to Finance Manager

• Statement reconciliation
• Assist treasury function with set-up and approval of ad-hoc payments
• Preparation of VAT reports for the UK Company in both Spain and Germany.
• Preparation of VAT reports for the German company in Germany.
• Assist with ad hoc reports & duties as required to complete month end accounts
• Creation of Sales Ledger Accounts & assisting with Sales Ledger Reconciliations and cover when required
• Production of monthly debtor's reports when required and for cover.
• Full understanding of all company bank accounts & bank reconciliation when required for cover.
• Demonstrate good organisational skills, working both independently and part of a team
• Work to meet strict deadlines, with accuracy and excellent attention to detail
• Clear communication skills for dealing with suppliers and internal managers

The essential and desirable skills for this role include

• Experience within a similar accounting environment
• Have an understanding of double entry book-keeping
• Have experience of using computer-based accounts software
• Have strong IT literacy and experience of using excel spreadsheets
• Be diligent and responsible
• Be capable of working without close supervision
• Strong communication skills

If this sounds like something you would be interested in, please apply now for immediate consideration!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Payroll Assistant Manager

Location: Leamington Spa, Warwickshire

Salary: £30,000 - £33,000

Duration: Full-time, Permanent

Holidays: 26 days + bank holidays

Macildowie are pleased to be partnered with a rapidly growing and employee-centric company based in Leamington Spa, who are adding an experienced Payroll professional to the HR/Finance function. You will be tasked with the responsibility of assisting the Payroll team in ensuring that the Payroll is processed in a precise, timely manner, whilst ensuring the togetherness and efficiency of the team.

The added benefits of joining our client includes an award-winning induction and training package, a keen passion for continuously growing and enhancing the skills of employees, cycle to work scheme, potential for study support (depending on qualification), and a fully inclusive and welcoming environment. There is also a quarterly team lunch, free fruit/biscuits, an invitation to the yearly 'Head Office Conference', and more.

Responsibilities:

• Ensure that the Payroll balances accurately by correcting any irregularities, creation of journal entries, auditing information etc.
• Accurately run the monthly Payroll including payments to HMRC
• Offer yearly budgeting information, monitor expenditures, identify variances etc.
• Offer support when team members are on annual leave or during extremely busy seasonal workloads
• Assess and supervise your direct reports, and initiate team meetings (on a monthly basis or as often as necessary)
• Produce pension data on a monthly basis and submit the data to any external providers
• Guide and share knowledge with your team members, as well as ensure they obtain the required skills and personal development requirements

What we need from you:

• Strong experience within Payroll and with people management
• A willingness to mentor and coach people, as well as potential to improve processes where necessary
• Excellent comprehension of sometimes complex correspondence (instructions, memos etc.)
• Ability to effectively forward information to both individuals and small groups of internal and external stakeholders
• Maintain fantastic relationships with senior Management, Operations, Payroll team, Site Managers, Pension Scheme Providers, HMRC contacts and more

Please apply now for this amazing opportunity if you are looking for your next leadership position within Payroll.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Location: Leamington Spa
Salary: Up to £30,000
Office-based: 5 Days a Week

Macildowie is thrilled to represent a dynamic client in their search for an Assistant Payroll Manager. This is an exciting opportunity for an individual with a passion for payroll operations and a desire to lead a dedicated team.

Role Overview:
The Assistant Payroll Manager will be responsible for ensuring that payroll is processed accurately and on time. This role involves addressing queries from business leaders, stabilising workloads, and promoting a positive team environment. The Assistant Payroll Manager will also serve as a subject matter expert, continuously looking for ways to enhance operational processes.

Key Responsibilities:

• Facilitate monthly team meetings and provide ongoing support to ensure workloads are managed effectively.
• Supervise and assess the performance of direct reports, revising evaluation and departmental plans as needed.
• Ensure that team members have the necessary skills and training to meet business and personal development goals.
• Collaborate with the team to identify process improvement initiatives and set standards for new payroll procedures.
• Act as a backup for team members during absences or peak periods.
• Maintain payroll accuracy by managing budgets, monitoring expenditures, and making adjustments as necessary.
• Keep payroll records current by reviewing and entering modifications, such as deductions and exemptions.
• Audit payroll information to identify and correct any discrepancies, ensuring balanced payroll accounts.
• Accurately run the monthly payroll, including HMRC payments and payroll journals.
• Compile and submit pension data to various pension scheme providers on a monthly basis.

What We're Looking For:
The ideal candidate will possess:

• A minimum of five years of experience in a payroll function, with exposure to multiple areas.
• Strong people management skills and the ability to motivate a team.
• Excellent written and verbal communication skills.
• A keen eye for detail, with the ability to analyse and interpret information effectively.
• A commitment to providing exceptional customer service and fostering strong internal relationships.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Collections Advisor

Salary: £20,250 per annum, plus commission

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Credit Controller

Location: Leamington Spa, Warwickshire

Salary: £26,000 - £28,500 per annum

Job Type: Full-time, Permanent

Macildowie are pleased to be partnered with a flexible and growing company based in the vibrant area of Leamington Spa, Warwickshire. Our client is a leader in their industry, providing first-class services to their customers. They are currently seeking a dedicated and experienced Credit Controller to join their finance team.

Key Responsibilities:

• Manage and maintain accurate records of outstanding debts and invoices
• Chase overdue invoices via telephone, email, and letter
• Allocate payments received to customer accounts promptly and accurately
• Liaise with internal departments to resolve any billing queries
• Monitor credit limits and make recommendations for credit holds or releases
• Prepare reports on credit control activities for management review
• Assist with month-end close processes related to accounts receivables

Requirements:

• Proven experience as a Credit Controller or in a similar role
• Strong communication and negotiation skills
• Excellent attention to detail and accuracy
• Ability to work independently and as part of a team
• Proficiency in Microsoft Excel and accounting software
• Knowledge of credit control procedures and regulations
• A proactive and solution-focused approach to problem-solving

If you have the relevant experience and skills required for this role and are looking to join a dynamic team in Leamington Spa, please submit your most recent C.V. as soon as possible and don't miss out!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Role: Customer Service Advisor - Debt Collection Unit

Salary: £20,250 per annum

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Deliver outstanding customer service to clients
• Improve the recovery of overdue balances through effective communication and negotiation
• Manage a high volume of calls, maintaining quality standards and regulatory compliance
• Maintain detailed and accurate customer records
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Strong negotiation skills, both independently and as part of a team
• Openness to training, irrespective of prior customer service experience
• A dedicated team player with a track record of meeting deadlines with precision
• The ability to excel in a busy work environment
• Outstanding communication skills

Working Arrangements:

Monday to Friday, on-site work required

If you feel this role would be suited to your skill set, or would like to have a conversation around the role further, then apply with an up to date CV today

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Customer Service Advisor

Salary: £20,250 per annum

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Are you ready to dive into a dynamic role where exceptional customer service meets the art of negotiation? Join our team as a Customer Service Advisor and be part of a company that values your skills and dedication.

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Strong negotiation skills, whether working independently or as part of a team
• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

THE OPPORTUNITY:

Macildowie are currently recruiting for Debt Recovery Agents working for a business based in Leamington Spa. The role will be to provide a first class collection service, maximising recovery on overdue balance.

This is a temporary ongoing position, Monday to Friday, full time hours and is fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Using the dialler system to facilitate inbound and outbound telephone communication in relation to pre-litigation and litigation matters.
Liaising with customers and third parties to maximise recoveries on overdue balances.
Completing income & expenditure assessments to demonstrate affordability of arrangements.
Using skills and knowledge to ask open questions and, if necessary, challenge information gained.
Acting with sensitivity and recognition of customers in potentially vulnerable positions.
Acting as first point of contact for customer complaints and recording the details accurately
Maintaining consistency and adherence to strict compliance policies and all regulatory guidelines.

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Good eye for detail and ability to effectively prioritise and execute tasks.
Excellent communication skills
Good organisational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team
Hardworking character, able to thrive in a pressurised environment, reacting to changing deadlines and priorities in a professional manor.
You must be immediately available for work and be willing to undergo a DBS and Credit Check

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

HR Assistant
Location: Leamington Spa
Contract: Permanent, Full-Time office based
Hours: 37.5 hours per week, Monday to Friday (8.30am - 4.30pm)
Reporting to: HR Manager

Our client is seeking a proactive, hardworking, and helpful HR Assistant to join their team. The successful candidate will provide vital administrative support across various HR functions, ensuring smooth transitions and efficient operations.

This role offers an excellent opportunity for someone looking to grow their HR career.

Key Responsibilities:

• Assist with the day-to-day operations of the HR department.
• Provide full administrative support, ensuring all tasks meet deadlines, confidentiality, and high standards.
• Process documentation and prepare reports related to personnel activities (recruitment, training, grievances, performance evaluations, etc.).
• Maintain and update colleague records (both electronic and hard copies).
• Support recruitment efforts, including coordinating interviews, posting jobs, managing documentation, and maintaining the recruitment system.
• Respond to colleague queries and provide relevant information.
• Manage internal reporting and company lists, meeting required deadlines.
• Conduct monthly internal compliance audits.
• Handle calls and manage internal and external queries.
• Provide administrative support for the HR system.
• Manage and respond to queries via the HR inbox.
• Collate data for company accreditations, government statistics, and audits.
• Take notes in HR meetings (investigations, disciplinaries, grievances) across various UK sites.
• Manage the internal training platform and handle monthly reporting.

Qualifications & Experience:

• CIPD Level 3 or equivalent is desirable.
• Previous experience within Administration.
• Strong IT skills, particularly in Microsoft Office (Excel, Word, mail merge).
• Excellent written and verbal communication skills.
• A positive, professional, and customer-focused attitude.
• Strong problem-solving, organisational, and planning skills.
• Ability to work independently, with minimal supervision, and to strict deadlines.
• A keen eye for detail and a quality-focused mindset.

Benefits:

• 25 days holiday plus bank holidays.
• Access to Sage Benefits.
• Company pension and life insurance.
• Monthly recognition schemes and long-service awards.
• Complimentary refreshments.

This is an excellent opportunity for an individual looking to build a long-term career in HR.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.