Position: Customer Service Advisor

Salary: £20,250 per annum

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Are you ready to dive into a dynamic role where exceptional customer service meets the art of negotiation? Join our team as a Customer Service Advisor and be part of a company that values your skills and dedication.

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Strong negotiation skills, whether working independently or as part of a team
• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.