Phoebe Mills

Job Title: Administrative Assistant

Location: Coventry

Employment Type: Full-time, Permanent

Are you an experienced Administrative Assistant looking for your next career move? Our client is currently seeking a dedicated individual to join their team as a Full-Time Administrative Assistant.

Key Responsibilities:

• Be the first point of contact for all internal and external requests
• Handle incoming calls, emails, and inquiries with professionalism and courtesy
• Assist in preparing documents, reports, and presentations with accuracy and attention to detail
• Collaborate with colleagues to facilitate smooth communication and work flow within the office
• Have a confident and professional telephone manner

Requirements:

• Proven experience in an administrative role or similar capacity preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent communication and interpersonal abilities, both written and verbal
• Experience within the construction industry is highly preferred

If this role sounds of interest to yourself and you would to have a further conversation then please apply with an up to date CV today.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Administrative Manager

Contract: Full-time, Permanent

Salary: £38,000 per annum

Location: Corby, Northampton

Overview: We're on the lookout for an adept Administrative Leader to take charge of administrative functions for a prestigious global organisation we are currently recruiting for.

Role Summary: As the Administrative Manager, you'll be at the forefront of driving efforts to achieve organisational goals while providing expert guidance in human resources, safety, and technology management.

Responsibilities:

• Collaborate with key stakeholders to align with organisational goals
• Provide adept leadership in human resources and safety practices
• Oversee the management of technology resources
• Ensure strict compliance with regulations
• Facilitate seamless communication across all levels
• Contribute significantly to the day-to-day operations
• Report progress and key insights to relevant authorities

Qualifications:

• Demonstrated experience in administrative management
• Exceptional leadership and communication skills
• Ability to effectively multitask and prioritise responsibilities

This is just a brief overview of the role, if you wish to have a further conversation then please apply with an up to date CV today.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Role: Administration Manager

Location: Corby

Contract: Full-time, permanent

Salary: £35,000 to £40,000 per annum

Work Model: Hybrid (2 days in the office per week)

About the Role

Our client is seeking an experienced Administration Manager. This key role involves managing governance, administration, and memberships.

Key Responsibilities

• Leadership Support
• Health & Safety
• Governance Compliance
• Membership Management
• Communication
• Operational Involvement
• IT Management

Desirable Experience:

• Experience with international communication
• Proactive, organised, and detail-oriented
• Ability to handle pressure and multiple deadlines
• Strong professional relationships and integrity
• Self-motivated with a focus on team achievement
• Minute taking experience

Apply Now:

This is just an overview of the role. Therefore, even if you do not feel you have experience in all areas but would be interested in a further chat about the role, then please apply with an up to date CV. We want to hear from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Role: Reception/Administrator

Contract: Full-time, Temporary with a view to go Permanent for the successful candidate

Hourly rate: £12.38 an hour

Location: Redditch

Macildowie are pleased to be partnered with an established Health-care company in the Redditch area who are looking for a full-time Receptionist/Administrator.

You will be expected to be a friendly, welcoming person with a great telephone manner. Communication skills are a key aspect of performing well in this role.

Key Responsibilities:

• Meet and greet visitors to the office/site
• Answering telephone calls (both internal and external)
• Dealing with internal and external queries and directing where appropriate
• Friendly, caring and supportive nature
• Handling the purchasing of supplies when required
• Admin support required by the wider team: reports, data entry, posting letters, submitting /sending documents
• Minute taking as requested
• Check and sign for deliveries
• Other ad-hoc and general administrative duties

Key Requirements:

• Enhanced DBS (preferred and highly advantageous)
• I.T. Literate (Word, Outlook, Excel)
• Great communication skills - both verbal and written
• Experience in a similar position
• Ability to do alternate weekends

If this role aligns with your skills then we want to hear from you, please apply with your up to date CV today.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Administrative Opportunity! Apply Today!

Are you a seasoned Administrator looking for your next challenge? We are a leading recruitment agency seeking a talented individual to fill a full-time permanent Administrative role on behalf of one of our esteemed clients.

• Position: Administrator
• Location: Northampton, Northamptonshire
• Salary: £22,000 - £25,000 per annum
• Term: Full-time - Permanent

Key Responsibilities:

• Provide comprehensive administrative support to ensure the smooth operation of the office
• Manage calendars, schedule appointments, and coordinate meetings as required
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Handle incoming calls and correspondence with professionalism and efficiency
• Assist with office management tasks such as ordering supplies and managing mail

Requirements:

• Proven experience in an administrative role, preferably in a busy environment
• Strong organisational skills with the ability to prioritise tasks effectively
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite and other relevant software

If this role piques your interest, we'd love to hear from you! Don't hesitate to apply with your latest CV today.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Administrator
Location: Northampton
Salary: £22,500 to £24,000
Job Type: Full-time/Permanent

Job Description:
As an Administrator, you will be responsible for providing comprehensive administrative support to ensure the smooth operation of daily activities. Your attention to detail, excellent organisational skills, and proactive attitude will be crucial in assisting various departments and enhancing overall efficiency.

Key Responsibilities:

• Manage and organise office operations and procedures
• Handle correspondence, emails, and telephone calls
• Prepare and maintain accurate records, reports, and documentation
• Coordinate meetings, appointments, and travel arrangements
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Provide general support to visitors
• Liaise with executive and senior administrative assistants to handle requests and queries
• Order office supplies and manage inventory
• Maintain office equipment and arrange for repairs as necessary

Requirements:

• Proven experience as an Administrator, Administrative Assistant, or relevant role
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem-solving skills
• Strong organisational skills with the ability to multitask
• Excellent written and verbal communication skills

How to Apply:

If this sounds like a role that aligns with your skills and is of interest then please apply with an up to date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Administrator Position Available!

Job Title: Administrator

Salary: £24,500 per annum

Contract: Permanent, Full-time

Location: West Bromwich

Job Overview:
As a Administrator, you'll be an integral part of the team, managing aspects of the customer journey. You'll ensure seamless coordination of orders, deliveries, and post-sales support.

Responsibilities and Duties:

• Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction
• Build and maintain strong customer relationships through proactive communication and exceptional service
• Resolve customer inquiries and issues efficiently, escalating complex cases as needed
• Assist with internal communication by updating records

Qualifications & Skills:

• Prior experience in administration, preferably order processing
• Strong attention to detail and ability to handle multiple tasks efficiently
• Excellent communication skills, both verbal and written
• Ability to remain calm and professional under pressure
• IT Literate
• Proficient in time management and organisational skills
• Eagerness to learn and adapt to new challenges

How to Apply:
Don't miss out on this fantastic opportunity to join a thriving company, apply now by sending your CV. We're excited to hear from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Collections Advisor

Salary: £20,250 per annum, plus commission

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Deliver unparalleled customer service to clients, making a positive impact
• Improve overdue balance recovery through effective communication and negotiation
• Manage a high volume of calls, ensuring quality standards and regulatory compliance
• Maintain detailed and accurate customer records for streamlined processes
• Handle inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Openness to training, regardless of prior customer service experience
• The ability to thrive in a bustling work environment
• Outstanding communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe this role aligns with your skill set and are eager to explore it further, apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity: Customer Service Administrator Position Available!

Job Title: Customer Service Administrator

Salary: £24,500 per annum

Contract: Permanent, full-time

Location: West Bromwich

Job Overview:
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey. Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.

Responsibilities and Duties:

• Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction
• Build and maintain strong customer relationships through proactive communication and exceptional service
• Resolve customer inquiries and issues efficiently, escalating complex cases as needed
• Handle inbound calls professionally, providing timely and accurate information to customers
• Assist with internal communication by updating records

Qualifications & Skills:

• Prior experience in customer service
• Strong attention to detail and ability to handle multiple tasks efficiently
• Excellent communication skills, both verbal and written
• Ability to remain calm and professional under pressure
• Proficient in time management and organisational skills
• Eagerness to learn and adapt to new challenges

How to Apply:
Don't miss out on this fantastic opportunity to join a thriving company, apply now by sending your CV. We're excited to hear from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

The Opportunity:

Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential.

This is a full time permanent position which is fully office based.

Responsibilities:

• Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required
• Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters
• Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day
• Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures
• When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures
• Taking customer credit card payments when necessary and recording the details accurately on the stipulated form
• Prompt and accurate filing of the office's paperwork
• Carrying out mail room duties as needed
• Any other duties determined from time to time by the Operations Manager

Desirable Experience:

It would be an advantage if you have dealt with engineers but it is not essential. Strong customer service skills, excellent communication skills, administration skills are a key.

If this sounds like something you would be interested in they we want to hear from you, please submit your most up to date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

New Opportunity: Full-Time Customer Service Advisor Needed in Towcester!

Are you a passionate customer service professional looking for your next career move? We're thrilled to announce an exciting opportunity for a Full-Time Customer Service Advisor based in Towcester.

Position: Customer Service Advisor - Full-time, Permanent
Location: Towcester, Northamptonshire
Salary: £22,000 - £24,000 per annum

The Role:
As a Customer Service Advisor, you'll play a crucial role in ensuring customer satisfaction by handling inquiries, resolving issues, and providing excellent service over the telephone and via email. This is a fantastic opportunity to join a supportive team and make a real impact on our client's customer experiences.

Key Responsibilities:

• Responding to customer inquiries and resolving issues in a professional and timely manner
• Providing product/service information and guidance to customers
• Processing orders, returns, and exchanges accurately
• Demonstrating empathy and understanding to effectively address customer needs

Requirements:

• Previous experience in a customer service role is preferred but not required
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a positive attitude
• Ability to work effectively in a busy environment and handle multiple tasks simultaneously

How to Apply:
If you're ready to take the next step in your career and join a our client's fantastic team of Customer Service professionals, we want to hear from you! To apply, please send your most recent C.V.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Customer Service Advisor (no experience required)

Salary: £20,250 - £22,250 per annum, plus commission

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Provide exceptional customer service to clients, ensuring a positive impact
• Handle a substantial volume of calls while upholding quality standards and regulatory compliance
• Maintain meticulous and precise customer records to facilitate streamlined processes
• Manage inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Willingness to undergo training, regardless of prior customer service experience (no experience required)
• Ability to thrive in a dynamic and busy work environment
• Exceptional communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe you possess the necessary skills for this role and are eager to explore it further, please apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Customer Service Advisor

Salary: £22,250 per annum, plus commission

Contract: Full-time, permanent

Location: Leamington Spa, Warwickshire

Key Responsibilities:

• Provide exceptional customer service to clients, ensuring a positive impact
• Handle a substantial volume of calls while upholding quality standards and regulatory compliance
• Maintain meticulous and precise customer records to facilitate streamlined processes
• Manage inbound and outbound customer calls with professionalism and efficiency

Requirements:

• Willingness to undergo training, regardless of prior customer service experience (no experience required)
• Ability to thrive in a dynamic and busy work environment
• Exceptional communication skills to engage effectively with clients

Working Arrangements:

• Monday to Friday, on-site work required

If you believe you possess the necessary skills for this role and are eager to explore it further, please apply today with an up-to-date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Temporary Customer Service Advisor

Location: Warwick, Warwickshire

Duration: Temporary

Hourly rate: £12-£14 an hour

Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support. You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.

Key Responsibilities:

• Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner
• Provide accurate information about products, services, and policies
• Resolve customer complaints and escalate complex issues as needed
• Maintain thorough and up-to-date knowledge of company products and services

Requirements:

• Previous experience in a customer service role is preferred but not essential
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a customer-focused mindset
• Ability to multitask and work effectively in a fast-paced environment

How to Apply: If you are a motivated individual with a passion for delivering outstanding customer service, we want to hear from you! Please submit your up to date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Customer Service Representative

Location: Kettering, Northamptonshire

Salary: £22,500 to £25,000, depending on experience

Contract Type: Full-Time, Permanent

Role Overview: As a Customer Service Representative, you will be the first point of contact for customers, providing exemplary service and support. Your primary responsibility will be to ensure that customers have a positive experience with our client, addressing their needs and resolving any issues they may encounter. You will be an integral part of the customer service team, working closely with colleagues to enhance the overall customer experience and maintain the company's high standards of service.

Key Responsibilities:

• Respond to customer enquiries via telephone, email, and chat in a professional and timely manner
• Resolve customer issues efficiently, providing appropriate solutions and alternatives
• Maintain a thorough understanding of the company's products and services to assist customers effectively
• Document all customer interactions and transactions in the CRM system accurately
• Collaborate with other departments to resolve complex issues and improve customer experience

Requirements:

• Proven customer service experience, preferably in a call centre environment
• Excellent communication skills, both written and verbal
• Strong problem-solving skills and the ability to remain calm under pressure
• IT Literate
• Ability to work independently and as part of a team

How to Apply: If you are passionate about delivering exceptional customer service and looking to join a company that values your contributions, we want to hear from you! Please submit your up to date CV today!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Opportunity: Administrative Support Assistant

Contract: Full-time, temporary

Hourly rate: £11.20-£12.35

Location: Wimbledon, London, Hybrid: 2/3 days on site

Role Overview: We are currently recruiting for an Administrative Support Officer to join a dynamic team supporting Director level affairs. This role offers the chance to play a crucial part in ensuring the smooth operation of the department.

Key Responsibilities:

• Provide efficient support to switchboards and corporate emails
• Manage incoming post
• Assist in ad-hoc meetings and activities as required
• Coordinate meetings and manage calendars for senior personnel
• Maintain organised filing systems, including confidential and staff files
• Facilitate the arrival and departure of external visitors
• Process purchase requisitions and orders for the department

Requirements:

• Previous experience in administrative support roles, ideally within a corporate environment
• Previous diary management experience
• Strong organisational skills with meticulous attention to detail
• Excellent communication and interpersonal abilities
• Proficiency in office software and electronic filing systems
• Ability to handle confidential information with discretion

If this role is of interest and you would like a further chat then please apply with an up to date CV today!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Opportunity: Marketing Manager

Salary: £35,000 to £40,000 per annum

Location: Coventry

Contract: Full-time, permanent

Our client, is seeking a proactive Marketing Manager

Position Overview: As the Marketing Manager, you will be responsible for planning, executing, and managing all aspects of our client process. This includes strategy development, marketing communications, and analysis.

Key Responsibilities:

Strategic Planning and Implementation:

• Develop and implement comprehensive marketing strategies
• Design integrated, multi-channel marketing campaigns
• Monitor competitors and market trends to ensure they remain innovative and competitive.

Messaging and Communication:

• Develop comprehensive messaging strategies
• Craft compelling messaging that resonates with target audiences while highlighting unique value propositions
• Continuously refine messaging strategies based on market trends, feedback, and performance metrics
• Ensure consistent messaging across all communication channels

Data-Driven Decision Making:

• Utilise data to drive marketing strategies and decisions
• Establish and monitor KPIs, deriving actionable insights to optimise marketing efforts
• Analyse data to draw meaningful conclusions and make informed recommendations

Collaboration and Support:

• Work closely with exhibition managers to optimise marketing support
• Partner with the Senior Partnerships Executive and Social Media Manager to establish new media and social media partnerships and forge strategic alliances with associations and government agencies

How to Apply: If you are a results-oriented Marketing Manager, apply now with an up to date CV.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Position: Operations Director

Location: Leamington Spa, Warwickshire

Contract: Permanent, Full-time

Overview:

Are you a forward-thinking leader with a passion for operational excellence? Are you ready to take on a pivotal role in shaping the future of a company? Do you have experience in lettings or the property industry? If so, we have an exciting opportunity for you!

As our Operations Director, you will lead the charge in ensuring the smooth day-to-day operations of the business. From strategic decision-making to team supervision, you will play a critical role in driving the company towards success.

Responsibilities:

• Collaborate with senior management to develop and execute operational strategies
• Oversee the daily operations of the business to ensure efficiency and productivity
• Provide leadership and guidance to team members across various departments
• Foster positive relationships with external partners to enhance operational effectiveness
• Evaluate and optimise business processes to drive continuous improvement
• Ensure compliance with relevant regulations and industry standards

Requirements:

• Proven experience in a senior role
• Strong leadership and communication skills
• Excellent problem-solving abilities
• Knowledge of lettings
• Proficiency in Microsoft Office and other relevant software.

Join us in driving the success of our client's company and making a meaningful impact on their operations. If you're ready to take the next step in your career, apply now!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.