David Oakey

Administrator

Nottingham (Hybrid Working)

Full Time

Salary £21,000-£23,000 (dependent on experience)

Temporary - 12 months FTC

Macildowie are excited to be working alongside a company based in Newark. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business.

Are you an organised and detail-oriented professional looking to contribute your skills to a dynamic and innovative business? This business is a leading global firm and is seeking a dedicated Administrative Assistant to join our team in Newark. This is an exciting opportunity to support the efficient functioning of our office and play a crucial role in the success of our projects.

This is a temporary, full-time position working Monday to Friday with 37.5 hours a week core office hours. This position will be a fixed term contract of 12 months and the position also offers a hybrid-working model of 3 days on site and the rest of the week can be from the comfort of your home.

Roles and Responsibilities

• Maintain a well-organised and efficient office environment.
• Handle incoming calls, emails, and correspondence with professionalism and promptness.
• Manage calendars for key team members, ensuring efficient use of time.
• Input and update data in various systems accurately.
• Assist in the creation, editing, and proofreading of documents.
• Providing full administration support to the HR Team.
• Supporting managers with navigation within the system.
• Providing recruitment support and liaising with the HR team.

The successful candidate

• Experience within HR or recruitment not essential, however, experience as an Administrator with an eye for detail is essential.
• Strong organisation and multitasking skills.
• Excellent communication skills written and verbally.
• Can adapt to pressured environments and projects.
• Excellent IT skills, including MS Office - especially Excel.
• Ideally experience of online databases and management information systems, Oracle would be desirable.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Administrator

Nottingham (Hybrid Working)

Full Time

Salary £11-£12 an hour (dependent on experience)

Temporary - Minimum 2/3 Months

Macildowie are excited to be working alongside a company based in Nottingham. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business.

Do you want to work for a company that makes a difference to people's lives? Look no further; this role right here is for you! The organisation is a leading manufacturer based in Nottingham that prides itself on a great working culture. Due to it being a busy time of the year, the team are looking for someone to join the team in an admin capacity to support in communications and events planning.

This is a temporary, full-time position working Monday to Friday with 40 hours a week on a flexible basis. This position will be for a minimum of 2/3 months but has the potential to be extended. The business also offers a hybrid-working model of 3 days on site and the rest of the week can be from the comfort of your home.

Roles and Responsibilities

• Provide support across all functions and channels with day-to-day admin tasks.
• Inputting and updating data in the CRM system.
• Being responsible for external facing communications.
• Supporting on events by liaising with venues in the run-up and on the day.
• Assist in the creation, formatting, and proofreading of materials.
• Play a pivotal role in maintaining the accuracy and integrity of our data records.
• Ensuring data quality and consistency.
• Work closely with cross-functional teams to facilitate communication and information flow.

The successful candidate

• Strong organisation and multitasking skills.
• Proven experience as an administrative assistant or in a similar role.
• Excellent communication skills written and verbally.
• Copywriting and proofreading skills.
• Proficient in Microsoft Office Suite.
• Can adapt to pressured environments and projects.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Administrator

Nottingham

Up to £12 an hour

Hybrid (2 days in the office)

Full time - Monday to Friday

Temporary

Macildowie are excited to be working alongside a company based in Nottingham. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business on a temporary basis.

About the role: Are you organised, detail-oriented, and ready to take on a temporary administrative role in Nottingham? We are currently seeking a skilled Administrator to join our team and provide crucial support in our day-to-day operations.

Roles and responsibilities

• Perform general administrative tasks such as data entry, filing, photocopying, and scanning documents.
• Assist with scheduling appointments, meetings, and managing calendars.
• Handle incoming calls and emails, directing them to the appropriate person or department.
• Maintain and update records, databases, and spreadsheets accurately.
• Support the team with any ad-hoc tasks as required.
• Maintain a well-organised and efficient office environment.

The successful candidate

• Proven experience in an administrative role, preferably in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and accuracy in all work.
• Flexibility to adapt to changing priorities and deadlines.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Customer Service Advisor

Nottingham

Up to £12 an hour

Hybrid (2 days in the office)

Full time - Monday to Friday

Temporary

Macildowie are excited to be working alongside a leading professional services business, based in the Nottingham City Centre. The organisation are actively seeking a Customer service advisor to join their existing Customer Service team on a temporary basis. This is a hybrid position, with the requirement of 2 days a week in their fantastic Nottingham office.

About the role: We are currently seeking dedicated individuals to join our customer service team on a temporary basis to help with a new project. As a Customer Service Advisor, you will play a vital role in ensuring the satisfaction of our customers by providing outstanding service and support. This is an excellent opportunity for motivated individuals who are passionate about delivering exceptional customer experiences.

Roles and Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and live chat.
• Assist customers with product information, orders, returns, and other inquiries.
• Resolve customer complaints and concerns in a courteous and efficient manner.
• Process orders, refunds, and exchanges accurately and efficiently.
• Collaborate with other departments to ensure timely resolution of customer issues.
• Maintain a high level of product knowledge to effectively address customer inquiries.
• Provide feedback and suggestions for improving customer service processes and procedures.

The successful candidate

• Previous experience in a customer service is required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multi-task and prioritise in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software is a plus.
• Contact centre experience is preferred but not essential.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Executive Assistant

Gainsborough

£30,000-£40,000

Hybrid (1 day in the office)

Full time - 37.5 hours

3-6 months temporary

Macildowie are pleased to be working alongside a brilliant organisation within the Gainsborough area, to find their next Executive assistant.

This is a temporary, full-time position working Monday to Friday, 37 hours a week. This position will be for a minimum of 3 - 6 months. The business also offers a hybrid-working model of 1 day on site and the rest of the week can be from the comfort of your home.

We are currently seeking a highly organised and proactive individual to join the team as an Executive Assistant to the directors. As the Executive Assistant the duties will include diary management, writing and preparing presentations, organising meetings and managing correspondence and minute taking.

Roles and Responsibilities

• To support in the development and maintenance of all the necessary office systems to manage the workflow of the management team.
• To ensure the most efficient use of the management team's time through the electronic diary system, emails and organising appointments/meetings.
• To ensure the management team is fully briefed in advance of events and meetings and has appropriate supporting documentation as necessary.
• To assist in the forward plan of the management team's time against future needs / commitments.
• To arrange events and meetings on behalf of the management team and provide support and co-ordination of service events and seminars.
• The administration of meetings including agenda management, room bookings, minute taking and distribution as required by the management team.
• To ensure efficient communication, liaison and information flow between the management team, the wider organisation and our partners.
• To operate at all times with a high level of tact and diplomacy and maintain strict confidentiality.
• To manage a substantial workload with various urgent deadlines with little to no supervision. This includes setting personal and workflow priorities.
• To take minutes at a range of meetings.

The successful Candidate

• Experience in a similar role providing comprehensive PA support to senior leaders.
• Highly organised with a proactive attitude and ability to deliver the highest standards.
• Confident in using IT packages including Word, Excel, PowerPoint and Outlook.
• Excellent minute taker, able to turn lengthy notes around quickly to a high standard with minimal requirement for intervention.
• Extremely discreet and respects the confidentiality of high-level meetings.
• Fantastic communication skills written and verbally.
• Can use any capacity available to support project activity, with appropriate support and direction.
• Excellent organisational skills attention to detail and accuracy.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Front of House Coordinator

Nottingham City Centre

Full Time

Salary up to £26,000 (dependent on experience)

Temporary - 6 Months FTC

Macildowie are excited to be working alongside a company based in Nottingham city centre. The organisation are actively seeking a well organised and switched on individual with a passion for customer service to join the team as a Front of house Coordinator to support the business.

Are you a dynamic and customer-focused professional seeking a rewarding opportunity in a prestigious firm? This business is looking for a Front of House Coordinator to join our team in Nottingham. As a leading national firm, this business is committed to delivering exceptional client service, and our Front of House team plays a crucial role in creating a positive and welcoming environment for our clients, visitors, and staff.

This is a temporary, full-time position working Monday to Friday with 37.5 hours a week core office hours. This position will be a fixed term contract of 6 months and the position will be fully on site.

Roles and Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Manage the reception area, ensuring a smooth flow of traffic and providing a first-class experience.
• Efficiently manage incoming calls, directing them to the appropriate individuals or departments.
• Handle general inquiries and provide information as needed.
• Organise and coordinate meeting room bookings. Ensure meeting spaces are set up and equipped with necessary resources.
• Provide administrative support to various departments, including handling incoming and outgoing mail, managing deliveries, and assisting with ad-hoc administrative tasks.
• Uphold the highest standards of client service by anticipating and meeting the needs of clients and visitors.
• Act as a positive ambassador for the firm.
• Overseeing the client suite and FOH team in the absence of the FOH Manager.
• Keeping up to date with tech developments and customer service delivery in the industry and share ideas with the FOH Manager with an aim to incorporate them into the current offering and continuously improve the FOH service.

The successful candidate

• Exceptional interpersonal and communication skills written and verbally.
• Strong organisational skills with a great attention to detail.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritise in a fast-paced environment and able to remain calm under pressure.
• Willingness to learn, flexibility and a positive attitude.
• Previous experience in a front of house or reception role.
• Passion for customer service.
• Professional appearance and demeanour.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Health Economics Advisor

Nottingham

£43,000-£45,000

Hybrid (1/2 day in the office)

Full time - Monday to Friday

FTC

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next Health Economics Advisor.

This is a fixed term contract, full-time position working Monday to Friday, 37.5 hours a week. This position will be on a fixed term contract basis to cover Maternity leave. The business also offers a hybrid-working model with a blend of home and office working 2/3 days in the office and 2/3 days at home.

About the Role: Are you passionate about making a positive impact on health-care? A dynamic opportunity awaits you as a Health Economics Advisor. Join a prominent organisation contributing to the delivery of essential health-care products, services, and food across England and Wales. As a Health Economics Advisor, you will play a pivotal role in driving financial and clinical value to the Trust. Your responsibilities include engaging key clinical and procurement stakeholders in meaningful conversations to enhance patient outcomes and quality care innovations.

Roles and Responsibilities:

• Customer Relationship Management: Develop and implement relationship management plans to build connections with decision-makers and influencers within customer organisations.
• Stakeholder Engagement: Contribute to stakeholder engagement by identifying needs, arranging meetings, and drafting materials to promote understanding and commitment.
• Continuous Improvement: Review and innovate existing operations, ensuring ongoing improvements in processes and systems.
• Customer Experience Strategy: Analyse customer segments, trends, and expectations to contribute to the development of an effective customer experience strategy.

Your Impact:

• Strategic Guidance: Provide subject matter expertise on key clinical strategies, ensuring alignment with customer requirements and adding value to clinicians.
• Data Analysis: Manage individual projects delivering insightful data analysis, strategic recommendations, and operational consulting expertise.
• Stakeholder Relationships: Hold key senior clinical relationships, interpreting results to drive change and acting as a resource for less experienced consultants.

Behavioural Competencies:

Authenticity: Instil trust through honesty, integrity, and authenticity.

Innovation: Cultivate innovation by creating new and better ways for organisational success.

Drive Vision and Purpose: Paint a compelling picture of the vision and strategy that motivates others to action.

Skills You Bring:

Buyer Indifference Management: Acknowledge and address customer indifference, identifying new needs or opportunities.

Stakeholder Expectation Management: Identify and manage potential stakeholders, analysing expectations and developing strategies for effective management.

Data Collection and Analysis: Analyse data trends for insightful reports guiding decision-making.

Negotiation: Negotiate consensus between internal and external parties with different interests.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Senior Complaints and Claims handler

Nottingham

Salary £27,000

Hybrid (3 days in the office)

Full time

12 months FTC

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next complaints and claims handler.

This is a contracted full-time position working Monday to Friday core office hours of 09:00 till 17:00. The initial training will be fully on site but the business also offers a hybrid-working on some cases but will be a minimum of 3 days in the office a week.

About the role: As a Senior Complaints & Claims Handler you will be responsible for handling regulated customer complaints, complex queries, Section 75 claims, credit card complaints and customer dissatisfaction. This multi-national organisation is seeking a dynamic and experienced Senior Claims and Complaints Handler to join our team. As a leading provider of banking services this business prides itself on delivering exceptional customer experiences, and we are looking for a talented individual to help us maintain and enhance our reputation in this regard.

Roles and responsibilities

• Manage a portfolio of complex claims and complaints, ensuring timely resolution and high levels of customer satisfaction.
• Investigate claims and complaints thoroughly, gathering all necessary information and documentation to make informed decisions.
• Work closely with internal departments and external partners to resolve issues effectively and efficiently.
• Provide guidance and support to junior members of the team, sharing expertise and best practices.
• Analyse trends and identify areas for improvement in processes and procedures to prevent future claims and complaints.
• Maintain accurate records and documentation in accordance with regulatory requirements.

The successful candidate

• Minimum of 3 years of experience in a similar role within the banking or financial services industry and at least 1 year experience of working for a credit card provider.
• Strong knowledge of banking products and regulations, particularly related to claims and complaints handling.
• Excellent communication skills, both written and verbal, with the ability to liaise effectively with customers and stakeholders at all levels.
• Proven ability to work well under pressure and manage competing priorities in a fast-paced environment.
• Analytical mind-set with a keen eye for detail and the ability to identify patterns and trends.
• Ability to show empathy and compassion when dealing with complainants, to ensure the correct level of conversation.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.