Daniel Burrows

Job Description: As a Receptionist Administrator, you will be the first point of contact for our client's organisation. Your primary responsibilities will include greeting visitors, managing phone calls, and performing various administrative tasks to ensure the smooth operation of the office.

Key Responsibilities:

• Greet and welcome visitors with a friendly and professional demeanour.
• Answer and direct phone calls, taking messages when necessary.
• Manage the reception area, ensuring it is tidy and presentable.
• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• Handle incoming and outgoing mail and deliveries.
• Assist with scheduling appointments and meetings.
• Perform clerical duties
• Provide administrative support to various departments as needed.
• Monitor office supplies and place orders when necessary.

Qualifications:

• Proven experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Strong organisational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Friendly, professional, and customer-focused attitude.
• Ability to work independently and as part of a team.

If you are interested in this role, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Description: As a Receptionist Administrator, you will be the first point of contact for our client's organisation. Your primary responsibilities will include greeting visitors, managing phone calls, and performing various administrative tasks to ensure the smooth operation of the office.

Key Responsibilities:

• Greet and welcome visitors with a friendly and professional demeanour.
• Answer and direct phone calls, taking messages when necessary.
• Manage the reception area, ensuring it is tidy and presentable.
• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• Handle incoming and outgoing mail and deliveries.
• Assist with scheduling appointments and meetings.
• Perform clerical duties
• Provide administrative support to various departments as needed.
• Monitor office supplies and place orders when necessary.

Qualifications:

• Proven experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Strong organisational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Friendly, professional, and customer-focused attitude.
• Ability to work independently and as part of a team.

If you are interested in this role, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

An exciting opportunity has arisen for a part-time Administrator to join a friendly Mechanical Engineering team based in Nottingham. The successful candidate will work 3 to 4 days a week between Monday and Friday, from 09:00 am to 17:00 pm, with a 30-minute lunch break. Specific days will be decided between the business and the successful candidate, ideally Monday, Tuesday, and Friday, with a potential fourth day.

Role Requirements:

• Proven experience in a professional environment
• Experience working with a SAP system is desirable but not essential
• Enthusiasm, flexibility, and team working skills
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Excellent PC skills, including Outlook, Word, and Excel
• Proven written and verbal communication skills with a high level of accuracy and attention to detail
• Proactive, logical, and methodical with a 'can-do' attitude and a willingness to learn
• Excellent communication and customer service skills

Role Responsibilities:

• Plan workload for engineers and subcontractors using available systems
• Manage engineers workload, re-plan, and assign as required based on priority and demand
• Assist with reactive dispatch calls to engineers based on their geographical location and service delivery arrangements
• Prioritise urgent jobs, plan and dispatch operatives/subcontractor support to the relevant address
• Raise purchase orders
• Ensure all completed jobs are invoiced in the appropriate month with the required paperwork
• Assist management with the production of quotations
• Work independently and as part of a team as business requirements dictate
• Support the management team by logging specific requests and inputting details into SAP
• Use internal scheduling systems
• Collate accurate reports as required
• Provide general admin support

If you are interested in this role, please apply with an updated CV and someone will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you an organised and professional Administrator looking for a rewarding opportunity? Our client is seeking a dynamic individual to join their team and provide top-notch administrative support for their care home.

Monday - Friday | Full Time | 9 - 5 | Temporary

Key Responsibilities:

• Efficiently manage telephone calls, emails, and post.
• Keep accurate records for residents and staff.
• Handle room enquiries and show prospective residents around.
• Communicate with residents in a friendly and respectful manner.
• Liaise with support teams and provide necessary information promptly.
• Assist with onboarding new team members, processing leavers, and handling employee matters.
• Greet visitors, maintain a tidy reception area, and provide refreshments.
• Purchase supplies within budget.
• Assist Home Managers with various administrative tasks.
• Maintain confidentiality and comply with GDPR and other regulatory requirements.
• Assist in booking entertainment and coordinating with relevant parties.
• Ensure all equipment is maintained and records are kept.
• Manage petty cash, resident sundries, and other funds.
• Support any other tasks as required.
• Work within company policies and attend required training.
• Comply with health and safety regulations and infection prevention standards.
• Be an active and encouraging team member.
• Embrace and promote the vision of being 'a superb place to live or work.'

Person Specification:

• Previous administrative experience is essential; experience in a care home setting is desirable.
• Valid driving license.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong English language, numeric, and literacy skills. Excellent communication, organisation, and punctuality. Approachable and reliable team player.
• Commitment to diversity, equality, and anti-discriminatory practices. Dedication to the vision and values is essential.

Why Join Our Client?

• Be part of a supportive and friendly team.
• Contribute to a positive and professional environment.
• Help provide exceptional care and service to residents.

If you are interested in this role please apply with an updated CV and someone will be in contact.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Branch Team Leader

Location: Chesterfield / Kirkby in Ashfield

Schedule: Monday to Friday, with 2-3 Saturdays a month (paid overtime)

Salary: £25,000 - £28,000 Doe

The company is a dynamic and growing company committed to delivering exceptional service to its customers. Taking pride in fostering a collaborative and inclusive work environment that values innovation, integrity, and continuous improvement.

As the Branch Team Leader, you will play a crucial role in overseeing the day-to-day operations of our branch. Your responsibilities will include managing a team, ensuring efficient work flow, and maintaining a high level of customer satisfaction. This is a Monday to Friday role, with the expectation of working 2-3 Saturdays a month with paid overtime.

Key Responsibilities:

• Lead and motivate a team of employees to achieve performance targets and deliver exceptional customer service.
• Oversee daily operations.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Conduct regular team meetings to communicate goals, provide feedback, and address any challenges.
• Ensure compliance with company policies, procedures, and safety standards.
• Monitor and analyse key performance indicators to identify areas for improvement.

Qualifications:

• Previous experience in a leadership or supervisory role.
• Strong customer service experience
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proven track record of achieving and exceeding performance targets.
• Ability to work effectively under pressure and adapt to changing priorities.

Schedule and Compensation:

• Monday to Friday schedule, 8:45 to 16:45
• 2-3 Saturdays a month with paid overtime.
• Competitive salary commensurate with experience.

Please apply with an updated CV and one of our team will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Branch Team Leader

Location: Chesterfield / Kirkby in Ashfield

Schedule: Monday to Friday, with 2-3 Saturdays a month (paid overtime)

The company is a dynamic and growing company committed to delivering exceptional service to its customers. Taking pride in fostering a collaborative and inclusive work environment that values innovation, integrity, and continuous improvement.

As the Branch Team Leader, you will play a crucial role in overseeing the day-to-day operations of our branch. Your responsibilities will include managing a team, ensuring efficient work flow, and maintaining a high level of customer satisfaction. This is a Monday to Friday role, with the expectation of working 2-3 Saturdays a month with paid overtime.

Key Responsibilities:

• Lead and motivate a team of employees to achieve performance targets and deliver exceptional customer service.
• Oversee daily operations.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Conduct regular team meetings to communicate goals, provide feedback, and address any challenges.
• Ensure compliance with company policies, procedures, and safety standards.
• Monitor and analyse key performance indicators to identify areas for improvement.

Qualifications:

• Previous experience in a leadership or supervisory role.
• Strong customer service experience
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proven track record of achieving and exceeding performance targets.
• Ability to work effectively under pressure and adapt to changing priorities.

Schedule and Compensation:

• Monday to Friday schedule, 8:45 to 16:45
• 2-3 Saturdays a month with paid overtime.
• Competitive salary commensurate with experience.

Please apply with an updated CV and one of our team will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Our client is seeking more than just "another administrator" for their team!

We are recruiting on behalf of our client, who is looking for a top-notch Business Administrator to join their vibrant team. This is a fantastic opportunity for a well-organised, efficient, and enthusiastic individual to make a significant impact on their business by providing essential office, finance, and HR admin support. The successful candidate will gain exposure to all areas of the organisation, quickly learning the processes and becoming an invaluable member of the team. This role offers excellent opportunities for career development.

Responsibilities:

The Business Administrator will have a diverse and vital role, with responsibilities including:

• Office Management: Ensuring a welcoming environment for employees and guests.
• General Administration: Handling tasks such as post, diary management, and ordering office supplies.
• Finance Administration: Managing purchase and sale invoices, and stock journals using Xero accounting software.
• HR Administration: Overseeing annual reviews, absence management, and recruitment processes.
• Account Management: Liaising with suppliers to maintain strong relationships.

Ideal Candidate Profile:

Full training will be provided, but the ideal candidate will demonstrate:

• Excellent Interpersonal Skills: Confidence in dealing with colleagues at all levels.
• Strong Organisational Skills: Attention to detail is crucial.
• Initiative and Flexibility: Ability to manage workload and adapt to changing priorities.
• Positive Attitude: Motivated, friendly, and approachable.

Desirable Qualifications:

• Previous experience in a busy administrative environment or relevant experience.
• Experience in accounting and/or HR administration.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, etc.).

If you are interested in this position, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie are currently recruiting for a Business Development Coordinator to join a company who foster a culture of trust and flexibility, allowing team members to work in ways that suit them, their teams, and clients. The organisational structure ensures that every voice is valued, and mutual respect is upheld.

Schedule: Monday to Friday, Hybrid

Salary: £26,000 - £31,000 DEO

We are seeking a dynamic Business Development Coordinator. In this role, you will collaborate with Business Development Managers to elevate the firm's profile and support marketing activities aimed at cultivating new business opportunities.

Key Responsibilities:

• Maintain CRM Pipeline records and conduct research on clients and potential clients.
• Create compelling PowerPoint presentations from the CRM dashboard.
• Identify target markets and potential clients, conducting background research, and updating the database.
• Monitor and manage business development pipelines and action plans.
• Assist in organising and attending office events and external networking events.
• Research industry events for lawyers, manage bookings, and represent the firm when required.
• Develop the use of social media by lawyers, targeting prospects and generating relevant content.
• Assist in preparing content and mailing lists for email campaigns.
• Monitor tracking for website and email campaigns.
• Provide general administrative support and handle ad hoc tasks related to Business Development.
• Utilise the telephone as a sales and marketing tool with confidence.
• Demonstrate expertise in social media platforms (LinkedIn, Twitter, Blogs) and train others on these platforms.
• Attend meetings with internal sector focus groups, contributing to the creation of business development action plans.
• Prepare key Action Point's following meetings and actively support plan implementation.

Your Skills and Qualifications:

• Educated to degree level, preferably in marketing or a business-related field, or equivalent qualifications/training (CIM).
• Advanced knowledge of MS Office, especially Word, Excel, and PowerPoint.
• Familiarity with social media channels.
• Previous experience in a business development role within a law firm or other professional services firm is advantageous.
• Strong focus on customer service.
• Excellent written and verbal communication skills at all levels.
• Flexible approach to work.
• Exceptional ability to prioritise and manage multiple tasks simultaneously.
• Proven ability to develop relationships through networking and referrals.
• Strong organisational skills.
• Ability to work independently and collaboratively as part of a team.
• Excellent attention to detail.

Please apply with an updated CV and one of the team will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Join a dynamic team in Nottingham city centre by taking on the role of Business Liaison Officer!

This company is dedicated to enhancing Nottingham's economic growth and fostering a vibrant community. As a Business Liaison Officer, candidates will play a pivotal role in promoting the city centre as a prime destination for locals and visitors alike.

Monday - Friday | Flexible Hours | £24,400 | Full Time | Office Based

About the Position:

• This is a full-time role based in Nottingham city centre, offering flexible working hours
• Key responsibilities include cultivating relationships with businesses, disseminating information about marketing campaigns, and documenting interactions in the CRM database
• Candidates will have the opportunity to coordinate networking events and represent the brand at various city-wide functions
• The position entails frequent outdoor work and solitary visits to businesses across the city centre, emphasising the importance of adaptability and resilience

About Ideal Candidates:

• Confident, charismatic, and well-groomed individuals with exceptional communication skills
• Capable of working autonomously, juggling multiple projects, and meeting deadlines effectively
• Enthusiastic about promoting the city centre and establishing robust connections with businesses and partners
• Comfortable working in diverse weather conditions and available to attend events during evenings and weekends

If you are interested in this role, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Macildowie is thrilled to announce a promising career opportunity for a Contracts & Ski Coordinator. This role offers the chance to be a crucial contributor to the shaping of unforgettable ski experiences for clients.

Responsibilities:

• Collaborates with the Italy Ski Contracting Team to source and book ski accommodation in alignment with business needs and group trip requirements.
• Assists in securing advantageous commercial agreements for ski schools, ski hire, lift passes, and coach companies, enhancing product differentiation.
• Contracts ski accommodation, packages, and ground elements for emerging destinations like Andorra, Austria, and Germany, working closely with Destination Agencies where applicable.
• Conducts on-site Health & Safety audits upon request.
• Travels to new resorts and trade fairs to develop new products.
• Inputs into the Ski Programme development strategy.
• Cultivates strong relationships with key suppliers in destinations to ensure favourable commercial terms and competitive rates.
• Inputs costs, payments, and commercial conditions into the internal MI and booking system, addressing any queries internally and externally.
• Ensures timely processing of invoices and accurate maintenance of costs within the company MI system.
• Provides accurate hotel and resort information to the sales and operations teams as soon as properties become available.
• Reviews customer feedback, addresses service or quality issues with suppliers, creates action plans, and monitors progress.

Additional Opportunities:

• Collaborates with Product, Sales, and Operations teams to deliver the annual Ski Championships, assist with inspection visits, and participate in ski promotional events.

Skills/Knowledge Required:

• Possesses strong negotiation skills.
• Demonstrates excellent communication skills.
• Has knowledge and experience in sourcing and booking ski elements for group tours.
• Exhibits the ability to develop and maintain close working relationships with suppliers.
• Thrives under pressure and meets tight deadlines.
• Shows a strong attention to detail.
• Possesses exceptional organisational and planning skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please apply with an update CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

£24,000 - £26,000 | Monday to Friday | Permanent

A reputable construction company is seeking a dedicated and efficient Customer Service Administrator to join their dynamic team. This is an excellent opportunity for an individual with strong organisational and communication skills to contribute to a thriving work environment.

Key Responsibilities:

• Administration Support: Assist with general administrative tasks, including data entry, filing, and document management.
• Reception: Manage front desk activities, greet visitors, and ensure a positive first impression.
• Mail room: Oversee incoming and outgoing mail, packages, and deliveries.
• Switchboard: Operate the company switchboard, directing calls and providing information as needed.
• Transport Booking: Liaise with relevant departments to coordinate and support transport bookings.
• Customer Service: Maintain relationships with internal and external customers

Qualifications and Skills:

• Proven experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Proficient in basic office software (e.g., Microsoft Office).
• Ability to multitask and work efficiently in a fast-paced environment.

Working Environment:

Joining the team means becoming a part of a collaborative and dynamic work culture. The successful candidate will play a crucial role in maintaining the companies commitment to excellence in customer service.

Ready for the Challenge? Apply Now!
If you're excited about making a real difference and thriving in a dynamic environment, seize this opportunity! Apply with your updated CV and someone will be in touch

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you a dynamic and motivated individual looking to make a significant impact in a customer-focused role? Our client, a leading organisation, is seeking a talented Customer Service Representative to join their team. This is an excellent opportunity for someone with experience in customer service, administration, and ecommerce.

About the Role: The successful candidate will play a pivotal role in driving business growth through exceptional service and effective communication. This position requires a blend of customer service, sales, and business development skills.

Key Responsibilities:

• Utilise the in-house database to identify and contact existing customers, fostering relationships to generate new orders and increased business.
• Build positive and longstanding relationships to understand customers needs and preferences.
• Process orders efficiently, ensuring accurate and up-to-date customer details.
• Provide up-to-date product knowledge and promptly answer queries.
• Liaise effectively with internal colleagues to provide the best possible service to customers.
• Work collaboratively to address and resolve customer inquiries and complaints.
• Answer incoming calls and address customer inquiries and complaints, recording accurate information and passing it on to the relevant parties.
• Manage and respond to inquiries received via phone, email, and LiveChat.
• Use LiveChat effectively to engage with customers and address their needs.
• Leverage Web2 tools to manage and personalise emails for orders over £2K.
• Stay informed about upcoming projects and effectively communicate their details.
• Manage saved baskets and engage with new web customers to understand the nature of their business.
• Gather information about their use of other suppliers and identify potential areas for collaboration.
• Explore opportunities to develop and enhance customer experience through web enablement.
• Clearly communicate the benefits of web-enabled solutions to customers.

Qualifications:

• Previous experience in customer service, administration, and ecommerce.
• Self-motivated, proactive, and able to use initiative.
• Excellent communication, organisational, and attention-to-detail skills.
• A friendly and positive team player with a strong work ethic.

If you are interested in this role, please apply with an updated CV and someone will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Embark on a rewarding journey as a Customer Service Executive, serving as the front line representative for our customers. Your role will involve resolving queries, managing customer returns, and providing exceptional service across various channels.

Monday - Friday | Full time in the Office | Competitive Salary | 8am-4pm, 10am - 6pm | On-site Parking | On-site Gym & Games Room

Key Responsibilities:

• Handle customer inquiries via telephone, Live Chat, and email.
• Effectively manage product-related issues, deliveries, damages, and quotations.
• Utilise expertise in couriers and company portals for tracking and managing deliveries.
• Process web orders and navigate the Warehouse Management system.
• Conduct negotiations/discussions with customers on replacements, returns, and damaged goods.
• Maintain continuous communication with customers experiencing extended lead times.
• Demonstrate a commitment to continuous improvement in customer services.
• Cultivate relationships with key stakeholders in warehouse, finance, and marketing.

Person Specification:

• Experience in e-commerce environments, strong IT skills, and familiarity with KPIs.
• Effective multitasking, attention to detail, and strong problem-solving abilities.
• Professional communication style with composure in high-pressure situations.
• Ability to establish and sustain effective working relationships with stakeholders.

If you are interested in this role, please apply with an updated CV and someone will be in contact.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Estimating Administration Assistant

Location: Nottingham, UK

Salary: £25,000 - £30,000 per annum

Macildowie are currently recruiting for an Estimating Administration Assistant to join a well-established company based in Nottingham. The Estimating Administration Assistant will play a crucial role in supporting the estimating team by providing efficient administrative and organisational assistance, with a strong emphasis on data management. This role is ideal for someone who thrives in a fast-paced environment, possesses excellent organisational skills, and is eager to contribute to the success of a growing company.

Key Responsibilities:

• Collaborate with the estimating team to gather, organise, and maintain accurate data.
• Utilise data management tools and software to input and track project information.
• Ensure data integrity and consistency in project files, documentation, and databases.
• Assist in the implementation and maintenance of data management procedures.
• Handle general administrative tasks such as filing, data entry, and correspondence.

Qualifications and Skills:

• Previous experience in administration, with a focus on data management.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with data management tools or software.
• Excellent organisational, time-management, and attention-to-detail skills.
• Ability to analyse and interpret data.
• Effective communication and interpersonal skills.

If you are interested in this position, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you a dynamic and results-oriented individual with a passion for sales and events? Our client, a leading player in the entertainment industry, is currently seeking an enthusiastic Event Sales Executive to join their team (Midlands Based). If you thrive in a fast-paced environment and enjoy building relationships with clients, this could be the perfect opportunity for you!

Overview of the Role: As an Event Sales Executive, you will play a pivotal role in driving revenue growth through promoting business-to-business opportunities within the education sector and small to medium-sized companies. Reporting to the UK Sales Manager, you will be responsible for developing and implementing sales strategies, managing client relationships, and coordinating flawless execution of events across the national territory.

Main Duties:

• Develop and implement a sales and marketing strategy to increase private group bookings across all locations.
• Analyse sales activity and suggest improvements in marketing communications.
• Support the UK Sales Manager by attending trade exhibitions, events, and handling administrative duties.
• Oversee event planning, manage client expectations, and coordinate with internal teams for successful event execution.
• Proactively identify new sales leads, arrange meetings with clients, and manage the full sales cycle.
• Report competitor activity to the UK Sales Manager and develop strategies to stay competitive in the marketplace.
• Achieve annual sales targets for incoming leads, sales conversion rates, and new business generation - 70% base/incoming leads and 30% new business.
• Provide after-sales service to previously booked events/corporate clients and promote upcoming events.
• Report sales results to the National Sales Manager on a regular basis.

Ideal Candidate:

• Minimum 2 years of sales and customer service experience, ideally in a B2B role within the Leisure & Hospitality industry. (Desired but not essential)
• Strong time-management skills and ability to work towards targets.
• Sound knowledge of sales and negotiation processes.
• Excellent communication and presentation skills.
• Strong attention to detail and analytical abilities.
• Resilient, highly driven, and self-motivated with a desire for personal growth.
• Full UK driving licence, own car, and willingness to travel nationally with occasional overnight stays.

Qualifications and Training:

• Degree in Business, Management, or Marketing desired but not essential.
• Customer Service or Sales NVQ desired but not essential.
• Training in customer service, negotiation, selling skills, leadership, and time management preferred.

Benefits:

• Flexible working hours, with core hours from 10am to 6pm, Monday to Friday.
• Quarterly bonus structure based on sales revenue targets.
• Opportunities for personal and professional development within a reputable and ambitious company.

If you are interested in this role, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Exciting Opportunity for an Information Officer!

8-hour shift | Flexitime | Monday to Friday | Office Based

An incredible position awaits the next Information Officer, a role where they become the beacon of support and guidance for households in crisis. In this engaging and impactful role, the individual will use their stellar communication skills, both written and verbal, to connect with people and help them find solutions. Managing difficult conversations will be a breeze for someone with confidence and experience in delivering welfare-focused interventions.

Key Responsibilities:

• Provide a professional and responsive service, leaving a lasting impact.
• Advise clients on benefit claims and potential grants, making a real difference.
• Support on housing issues, ensuring a positive impact on people's lives.
• Maintain high standards of case recording, showcasing the outcomes and details of vice, actions, and closure.
• Refer clients to other agencies for specialised help when needed.
• Keep records confidential, safe, and accessible for future retrieval.
• Embrace a non-judgemental approach, fostering a positive and inclusive environment.

Other Duties and Responsibilities:

• Take on tasks within the post's scope to ensure effective service delivery and development.
• Abide by health and safety guidelines, contributing to a safe and thriving work environment.
• Comply with information assurance guidelines, ensuring data security.

What is Expected:

• Ability to interpret information and make informed decisions.
• Knowledge of domestic energy and affordable warmth issues is a bonus.
• Understanding of the housing sector and the benefit system.
• Show empathy, with active listening skills that create connections.
• Adaptability to different customer circumstances, demonstrating flexibility and reliability.
• Excellent attention to detail, organisational skills, and proficiency in IT.
• Exceptional customer service skills, including managing difficult conversations.
• Ability to work independently, prioritise tasks, and meet deadlines.
• Good interpersonal and communication skills.
• Great time management skills.

What You Can Expect:

• A friendly and flexible culture that fosters personal and professional growth.
• An organisation on the rise, with a commitment to continuous improvement.

Job Types: Permanent, Part-time, Full-time
Salary: From £23,000.00 per year

Benefits:

• Additional leave
• Canteen
• Casual dress
• Company events
• Employee mentoring programme
• Flexitime
• Free fitness classes
• Free parking
• Gym membership
• Health & well being programme
• On-site parking

Ready for the Challenge? Apply Now!
If you're excited about making a real difference and thriving in a dynamic environment, seize this opportunity! Apply with your updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Monday - Friday

9am - 5pm

Are you ready to join a market-leading organisation in Nottingham? This is an exciting opportunity to become part of a company renowned for its technical excellence, innovation, and integrity over the last twenty years. Our client, a leader in their field, is seeking an enthusiastic and dynamic individual to join their key accounts team.

About the Role: The successful candidate will be joining a dedicated team responsible for delivering top-notch service to some of the UK's leading organisations. This role is both varied and interesting, requiring a blend of excellent administration and customer service skills.

Key Responsibilities:

• Manage day-to-day service delivery for key account clients.
• Liaise with client management teams and their sites via CAFM system, telephone, email, and face-to-face.
• Assist the key account manager in job completion and client updates.
• Maintain documentation to ensure compliance with internal and external standards.
• Support Specialist Services Management teams.
• Coordinate incoming customer requests in a timely and organised manner.
• Collaborate with all operational functions and departments to provide customer support and service.
• Produce reports and collate data to assist with management decisions.
• Perform administrative duties including invoicing, submitting permits, producing service documentation, and certification.
• Ensure all completed jobs are invoiced within the appropriate month with required paperwork.
• Manage internal and external resources to complete jobs within SLAs.
• Liaise with monitoring stations and police forces regarding alarm systems.
• Handle other ad hoc duties as required.

Requirements:

• Minimum 2 years of experience in a similar support role.
• Experience in facilities management or the fire & security industry is an advantage but not essential.
• Strong IT skills, including the use of core Microsoft Office programs and the ability to quickly learn and utilise new software packages.
• Passion for delivering excellent customer service.
• Ability to form excellent working relationships with clients.
• Proactive, with a strong character to follow up on outstanding actions from internal and external parties.
• Ability to efficiently manage and prioritise workload to ensure smooth business operations.

If you are interested in this role, please apply with an updated CV and someone will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you ready for an exciting role in a fast-paced environment? Macildowie are currently recruiting for the right candidate to join an industry leader is seeking a talented Partnership Support Officer to support the field Sales teams and National Sales Director.

Monday - Friday | Derby | Hybrid | up to £27,000

Responsibilities:

• Facilitate effective communication and address day-to-day operational issues.
• Develop robust business relationships with accounts and the field sales structure.
• Assist in on-boarding for new advisers.
• Proactively follow up on current or new initiatives.
• Provide feedback on key projects and marketing campaigns.
• Adhere to company policies and procedures.

About You! Full training provided, but successful candidates will demonstrate:

• Engaging personality with rapid rapport-building skills.
• Exceptional communication skills (verbal and written).
• Self-motivated with a positive and "can-do" attitude.
• Advanced Excel skills.

What You Can Expect:

• A voice! Your opinions are valued
• A great working environment with supportive colleagues.
• Learning opportunities, including subscriptions and training courses.
• Regular social events.
• Flexible working arrangements.
• Enhanced Parental Leave.
• Volunteer Days.
• Cycle to Work Scheme.
• Birthday Annual Leave and more!

If this opportunity is of interest to you, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you ready for an exciting role in a fast-paced environment? Macildowie are currently recruiting for the right candidate to join an industry leader as a talented Partnership Support Officer to support the field Sales teams and National Sales Director.

Monday - Friday | Derby | Hybrid | up to £27,000

Responsibilities:

• Facilitate effective communication and address day-to-day operational issues.
• Develop robust business relationships with accounts and the field sales structure.
• Assist in on-boarding for new advisers.
• Proactively follow up on current or new initiatives.
• Provide feedback on key projects and marketing campaigns.
• Adhere to company policies and procedures.

About You! Training provided, but successful candidates will demonstrate:

• Engaging personality with rapid rapport-building skills.
• Exceptional communication skills (verbal and written).
• Self-motivated with a positive and "can-do" attitude.
• Advanced Excel skills.

What You Can Expect:

• A voice! Your opinions are valued
• A great working environment with supportive colleagues.
• Learning opportunities, including subscriptions and training courses.
• Regular social events.
• Flexible working arrangements.
• Enhanced Parental Leave.
• Volunteer Days.
• Cycle to Work Scheme.
• Birthday Annual Leave and more!

If this opportunity is of interest to you, please apply with an updated CV and someone will be in touch.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Senior Complaints and Claims handler

Nottingham

Salary £26,000 - £27,000

Hybrid (3 days in the office)

Full time

12 months FTC

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next complaints and claims handler.

This is a contracted full-time position working Monday to Friday core office hours of 09:00 till 17:00. The initial training will be fully on site but the business also offers a hybrid-working on some cases but will be a minimum of 3 days in the office a week.

About the role: As a Senior Complaints & Claims Handler you will be responsible for handling regulated customer complaints, complex queries, Section 75 claims, credit card complaints and customer dissatisfaction. This multi-national organisation is seeking a dynamic and experienced Senior Claims and Complaints Handler to join our team. As a leading provider of banking services this business prides itself on delivering exceptional customer experiences, and we are looking for a talented individual to help us maintain and enhance our reputation in this regard.

Roles and responsibilities

• Manage a portfolio of complex claims and complaints, ensuring timely resolution and high levels of customer satisfaction.
• Investigate claims and complaints thoroughly, gathering all necessary information and documentation to make informed decisions.
• Work closely with internal departments and external partners to resolve issues effectively and efficiently.
• Provide guidance and support to junior members of the team, sharing expertise and best practices.
• Analyse trends and identify areas for improvement in processes and procedures to prevent future claims and complaints.
• Maintain accurate records and documentation in accordance with regulatory requirements.

The successful candidate

• Minimum of 3 years of experience in a similar role within the banking or financial services industry and at least 1 year experience of working for a credit card provider.
• Strong knowledge of banking products and regulations, particularly related to claims and complaints handling.
• Excellent communication skills, both written and verbal, with the ability to liaise effectively with customers and stakeholders at all levels.
• Proven ability to work well under pressure and manage competing priorities in a fast-paced environment.
• Analytically minded with a keen eye for detail and the ability to identify patterns and trends.
• Ability to show empathy and compassion when dealing with complainants, to ensure the correct level of conversation.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.