Job Description
Senior Account Manager
Remote, with occasional office travel to Lincoln
Up to £40,000
Monday to Friday, 09:00 - 17:00
Macildowie are looking for a proactive and results-oriented Senior Account Manager to join a leading business that we are excited to be supporting with their search. This role demands an individual with strong relationship-building skills, a keen eye for identifying opportunities, and the ability to drive strategic growth.
As a Senior Account Manager, you will manage key accounts, explore new business opportunities, and represent the organization at relevant industry events.
The Role:
- Build and maintain strong, long-term client relationships, acting as the primary contact for key accounts and stakeholders.
- Address client issues proactively, providing customized solutions and ensuring exceptional service.
- Travel frequently to meet clients, local authorities, and partners, representing the business at industry events and exhibitions.
- Independently analyze CRM data to identify leads, opportunities, and impactful meetings while monitoring competitor activity to adjust strategies.
- Engage in retention efforts, minimizing client losses and leveraging internal resources to resolve challenges.
- Develop and implement account strategies to maximize upselling, cross-selling, and sales targets.
- Collaborate with internal teams to provide seamless client support and drive business growth.
- Present innovative ideas and high-level feedback to leadership for continuous improvement and strategic development.
- Actively seek new business opportunities through networking, monitoring market trends, and engaging with stakeholders.
- Maintain professionalism and flexibility while managing multiple priorities and adapting to evolving business needs.
The Candidate:
- Bachelor's degree or equivalent experience.
- 3+ years of relevant experience in account management, sales, or a related field.
- Proven success in developing and maintaining customer relationships at all levels.
- Strong analytical skills for evaluating client data and market trends.
- Proficiency in CRM systems and other sales management tools.
- Advanced negotiation, organizational, and problem-solving skills.
- Excellent team player with outstanding interpersonal and communication skills.
- High level of professionalism and attention to detail.
- Strong multitasking and time management abilities to handle multiple clients and tasks simultaneously.
- Motivated and flexible, with a high degree of autonomy and adaptability.
- Demonstrated ability to present ideas, strategies, and solutions confidently.
Interested? Click apply today!
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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
