Transactional Team Leader

Job Title: Transactional Team Leader

Key Points:

• Location: Swadlincote
• Salary: Up to £33,000
• Work Arrangement: Hybrid (2 days in the office)
• Role Focus: Leading a small, target-oriented team to ensure transactional processes meet KPIs while maintaining team morale.
• Key Skills Needed: Finance background, leadership, customer service, and process improvement expertise.

Role Overview: An exciting opportunity has arisen for a Transactional Team Leader to join a large, growing business based in Swadlincote. This hybrid role offers flexibility with two days in the office and a competitive salary of up to £33,000. As a Transactional Team Leader, you will lead a small, target-oriented team, overseeing daily activities to ensure all transactional processes and controls are delivered within agreed KPIs while fostering a positive team morale. This role involves problem-solving, reconciliations, process management, and team development to meet business objectives.

Key Responsibilities:

• Process Monitoring: Supervise ongoing processes, including invoicing, crediting, and cash allocation, ensuring efficiency and accuracy.
• Control Checks: Oversee internal controls and monitoring checks to maintain compliance and quality standards.
• KPI Reporting: Generate and analyse unallocated cash KPI reports.
• Direct Debit Collections: Manage and oversee the collection of direct debits.
• Reconciliations: Handle complex account reconciliations and oversee bad debt write-offs.
• Audit Participation: Support internal audits by ensuring processes meet audit standards and providing required documentation.
• Team Support: Provide guidance and support to the Transactional team to achieve their goals and foster professional growth.
• Process Improvement: Identify and implement enhancements to processes for increased efficiency and effectiveness.
• Policy Implementation: Establish and enforce departmental policies, procedures, and quality/service standards.
• Team Coverage: Act as a backup for team members during sickness and holidays to maintain operational continuity.
• Month-End Deadlines: Ensure all month-end deadlines are met accurately and on time.
• Stakeholder Liaison: Collaborate with management and the wider team to address issues, share progress, and streamline processes.
• Ad-Hoc Duties: Perform additional tasks as requested by the line manager.

Skills, Knowledge, & Expertise:

• Reliability: A dependable individual with a consistent approach to achieving results.
• Finance Background: Strong foundation in finance processes and principles.
• Customer Service: Proven experience in delivering excellent customer service.
• Team Leadership: Demonstrated ability to lead, motivate, and manage a team.
• Communication Skills: Exceptional verbal and written communication skills to engage effectively with various stakeholders.
• Problem-Solving: Skilled in resolving complex issues and implementing practical solutions.
• Process-Oriented: Detail-focused with an aptitude for process improvement and compliance.

This role offers the opportunity to lead a dedicated team, drive process improvements, and contribute to the success of the transactional operations. If you thrive in a collaborative, fast-paced environment, we encourage you to apply.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.