Purchase Order Administrator

Job Title: Purchase Order Administrator
Salary: £26,000 - £32,000
Location: Burton Upon Trent, Hybrid (3 days in-office, 2 days remote)

Overview
We are looking for a Purchase Order Administrator to join a dynamic sales team in a fast-paced, varied role that bridges communication between key suppliers, internal stakeholders, and team members. In this position, you'll assist Managers to support daily operations and help drive success in the sales department. The role is ideal for a self-motivated individual who can work flexibly, manage priorities effectively, and proactively meet the needs of both internal and external customers.

Key Responsibilities

• Manage the end-to-end purchase order process, including raising orders, allocating serial numbers, receipting goods, and resolving any order discrepancies.
• Act as a liaison between internal departments to understand and prioritise purchase order and stock requirements.
• Create and maintain an accurate, up-to-date purchase order schedule for team reference.
• Ensure timely stock prioritisation for internal and customer needs, coordinating with depots on deliveries, commission requirements, and dispatches.
• Oversee the machine return process, ensuring values are accurately recorded and stock reutilised effectively.
• Manage machine conversions and refurbishments within the system as needed.
• Collaborate with the parts department for parts or kits needed for machine modifications.
• Maintain oversight of machine inventory at various depots and support stocktaking as required.
• Occasionally provide coverage for other sales team members.

General Duties

• Uphold company policies, security, and health and safety standards, reporting any issues promptly.
• Proactively respond to and resolve customer inquiries and complaints.
• Maintain accurate records of customer interactions for audit purposes.
• Report unresolved issues to management promptly.
• Take on additional reasonable duties as required by management.

Required Skills and Experience

• Strong multitasking, prioritisation, and time management abilities.
• Excellent communication, customer service, and numeracy skills.
• Experience in CRM and purchase/sales order processing.
• Proficiency in Excel and Word, with experience in administrative record-keeping.
• Ability to build strong relationships at all levels.
• Detail-oriented, diligent, and a motivated self-starter.
• Problem-solving aptitude with exceptional interpersonal skills.

Preferred Experience

• Familiarity with Dynamics 365 (D365).
• Previous experience with purchase order processing, goods receipting, and stock control.
• Knowledge of Smartsheet is advantageous.

If you are seeking a new varied and exciting role then please apply!

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.