IT Support Analyst

• Temporary Role
• Location: Peterborough
• Day Rate: £110 - £115 (depending on experience)

Macildowie is excited to partner with a well-respected organisation in Peterborough, offering a fantastic temporary opportunity within their IT support team. We're committed to creating a diverse and inclusive workplace, welcoming candidates from all backgrounds to bring their unique perspectives and experiences to the role.

In this role, you'll be working 100% from the office to provide essential tech support and help keep things running smoothly for our users.

Key Responsibilities:

• Delivering first-class 1st line IT support, resolving user queries efficiently and with a customer-first mindset
• Escalating more complex issues to 2nd and 3rd line support as needed
• Collaborating with external technology providers to ensure smooth system operations
• Office-based role, Monday to Friday (standard office hours)

What We're Looking For:

• Experience in an IT support role, providing help both in-person and over the phone
• A proactive, solution-focused approach, with the ability to communicate technical information clearly and effectively
• Passion for working in a dynamic, professional environment that values teamwork, diversity, and inclusion

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.