Holly Hales

Macildowie is looking for an experienced Administrator to oversee the delivery of high-quality apprenticeship programs in sectors such as Management, Marketing, and Media. This role will ensure that the apprenticeship standards remain outstanding, and learners are supported through their learning journeys.

This role is Office based with occasional hybrid working.

KEY RESPONSIBILITIES:

• *Oversee the administration of the apprenticeship learner journey including the following:-
• Completing compliance checks for new enrollments
• Organising & booking examinations
• Producing certificates
• Liaising with End Point Assessment Organisations to organise assessments
• Provide administration support to a team of experienced trainers, ensuring high-quality delivery that meets both learner and employer expectations.
• Ensure compliance with Ofsted requirements, ESFA funding rules, and other relevant regulatory bodies. (Training will be provided)
• Oversee the administration of the Functional Skills Centre, ensuring compliance with accreditation requirements and maintaining strong relationships with the awarding body to ensure successful delivery of Functional Skills qualifications including exam bookings.
• Report on learner progress utilising our e-learning system (Training will be provided)

SKILLS AND EXPERIENCE REQUIRED:

• Proven track record in administration sector with an emphasis on quality and compliance.
• Very Organised & able to multi-task.
• Eager to learn & a team player.
• Full UK Driving License with access to a car required.

This role is paying up to £34,000 and is Monday to Friday office based. Superb benefit's available upon passing probation.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

As a Financial Services Administrator, you will play a key role in supporting the smooth operation of our financial services department. You will be responsible for managing client records, preparing financial documentation, and liaising with clients and providers to ensure the timely delivery of services. This is an exciting opportunity to be part of a professional team that prides itself on delivering first-class service.

This is a full time and permemamt position office based in Nottingham. NG1

Key Responsibilities:

• Manage and maintain client records, ensuring all data is up-to-date and accurate.
• Prepare and process financial documentation, including applications, reports, and statements.
• Assist in the administration of financial products such as pensions, investments, and insurance.
• Liaise with clients, providers, and other stakeholders to ensure prompt and efficient processing of transactions.
• Support financial advisors with administrative tasks and client correspondence.
• Maintain a high level of confidentiality and comply with regulatory requirements.
• Provide general administrative support to the team as needed.

Essential Skills and Experience:

• Previous experience in a financial services or administrative role is essential.
• Knowledge of financial products and services is desirable but not essential.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent attention to detail and a proactive approach to work.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite and general office software.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

About the Role:

Our client is seeking a diligent and detail-oriented Financial Services Administrator to join a dynamic team in Nottingham. The ideal candidate will provide crucial administrative support and ensure the smooth operation of our financial services department. This role offers a competitive salary and the opportunity for career growth within a supportive and professional environment.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to the financial services team, including managing schedules, preparing reports, and handling correspondence.

• Client Interaction: Serve as a point of contact for clients, addressing inquiries, providing information, and ensuring excellent customer service.

• Data Management: Maintain accurate and up-to-date records of financial transactions and client information. Ensure compliance with data protection regulations.

• Documentation: Prepare, process, and file financial documents, including invoices, statements, and agreements.

• Financial Reporting: Assist in the preparation of financial reports and analysis, ensuring accuracy and timeliness.

• Compliance: Ensure adherence to company policies, procedures, and regulatory requirements.

• Project Support: Assist with financial projects and initiatives, providing administrative and logistical support as needed.

Qualifications:

• Education: A minimum of a high school diploma or equivalent. A degree in finance, business administration, or a related field is preferred.

• Experience: Previous experience in a financial services or administrative role is highly desirable.

• Skills:

  • Strong organisational and multitasking abilities.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office Suite and financial software.

  • Attention to detail and accuracy.

  • Ability to work independently and as part of a team.

Location: Nottingham, United Kingdom

Salary: £30,000 per annum

Job Type: Full-time, Permanent

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

We are seeking a talented and detail-oriented Design Technician with considerable proven experience on Landscape projects and using publishing tools to create high quality publications. The post holder will be responsible for assisting in the design and development of a wide range of landscape project elements.

You will work closely with design professionals as part of multi-disciplinary teams, with support and direction, to create technical drawings, models publications artwork for technical and public audiences, and visualisations.

This is a new full-time role, needed to support a growing range of projects, working closely with the Directors and key clients who expect the highest standards of technical services and associated project administration.

This technical post is an important role within our growing team. Reporting to the Directors, the post holder will work closely across a range of commissioned projects and provide technical, graphics and drawing based support for the team, within a very busy office with a diverse workload. The role will also include linked research and information collation, to input into reports prepared by the Directors.

The post holder will have responsibility for recording, maintaining, and storing accurate project information within our office filing systems, working together with colleagues across the team.

Joining a small but busy team, this role provides variety, autonomy and will be fast paced, challenging, and rewarding.

Responsibilities:

- Work within multi-disciplinary teams, reporting to a director, to develop designs, plans, and drawings

- Prepare detailed construction drawings, including plans, elevations, sections, and details

- Undertake site visits when required to obtain site information and site records

- Assist in the coordination of project documentation, undertake research, support report preparation, and develop specifications

- Ensure ongoing knowledge refresh to maintain current with industry trends, regulations, and advancements in technology applications

Requirements:

º Proven experience as a graphic design assistant, CAD technician or similar delivering landscape projects.

º 3 years + experience in a similar role

º Proficiency in relevant software including CAD, AutoCAD, Revit, Adobe CS

º Excellent technical drawing skills

º Effective communication and collaboration abilities

º Effective in report compilation and technical research skills

º Knowledge of relevant industry matters and regulations - plus the appetite to learn within the role

º Ability to interpret, prepare and develop landscape architectural and architectural drawings and specifications

º Excellent attention to detail and problem-solving skills

º The ability to build productive working relationships quickly and to engender confidence with colleagues and stakeholders.

º Proven ability to work confidently with senior colleagues.

º Ability to take responsibility for projects and work autonomously, taking responsibility for own workload

º Willing to adapt and work flexibly responding proactively to the demands of a small and busy team with a diverse workload

Apply and one of our consultants will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

On behalf of one of our clients, we are looking for an experienced Internal Sales Representative. You will be responsible for managing and growing existing customer relationships, handling inquiries, processing sales orders, and supporting the external sales team. This role is pivotal in delivering exceptional customer service, ensuring timely responses to customer inquiries, and maximizing sales opportunities.

Key Responsibilities:

Customer Relationship Management:

• Build and maintain strong relationships with key customers.
• Handle inbound sales inquiries via phone, email, and online platforms.
• Proactively identify customer needs and suggest suitable Glenair products.
• Follow up on leads and inquiries promptly to convert them into sales.

Sales Order Processing:

• Process customer orders accurately and efficiently using the internal sales systems.
• Liaise with other departments (logistics, production, and finance) to ensure smooth order fulfillment.
• Manage order status and provide regular updates to customers regarding delivery schedules and any delays.

Sales Support:

• Collaborate closely with the external sales team to support them with quotations, technical information, and customer communication.
• Prepare sales reports, quotations, and presentations as required.
• Provide product information, pricing, and lead times to customers.

Customer Service:

• Act as a key point of contact for resolving customer complaints and issues, ensuring a swift resolution.
• Deliver exceptional service by ensuring timely responses and comprehensive solutions to customer queries.

Product Knowledge:

• Stay up to date with Glenair UK's product range and industry developments to provide accurate and helpful information to customers.
• Participate in product training to gain a deep understanding of the technical specifications and applications of Glenair products.

Sales Growth:

• Identify upselling and cross-selling opportunities within the existing customer base.
• Assist in achieving sales targets and KPIs set by the Sales Manager.
• Contribute to campaigns and initiatives to increase sales and customer engagement.

Key Skills and Experience:

• Sales Experience: Proven experience in a sales or customer service role, preferably in the electronics, aerospace, or industrial sectors.
• Communication: Excellent verbal and written communication skills; capable of managing client relationships.
• Technical Knowledge: Basic understanding of electrical and mechanical components is advantageous (training will be provided).
• Organizational Skills: Strong attention to detail and the ability to manage multiple tasks and prioritize effectively.
• IT Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with CRM or ERP systems is a plus.
• Teamwork: Ability to work effectively as part of a team and independently.

Education and Qualifications:

• A-levels or equivalent (required).
• Bachelor's degree in business, engineering, or related field (preferred but not essential).
• Additional training in sales or customer service is a plus.

If this sounds like you'd be a good fit, please apply and one of our Consultants will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Job Title: Logistics and Fleet Coordinator
Location: Nottingham
Job Type: Full-Time, Permanent
Salary: £35,000 per annum

We are looking for an experienced and motivated Logistics and Fleet Coordinator to join a fantastic company in Nottingham. This is an exciting opportunity for someone looking to make an impact in a fast-paced environment, ensuring smooth operations and effective fleet management of hire vehicles for the nationwide and international merchandise team.

This role will involve attending some high events/festivals so you must be flexible and have the right attitude to go about and beyond when needed.

Key Responsibilities:

• Oversee and coordinate the day-to-day logistics operations to ensure timely and efficient deliveries.
• Manage and maintain the company fleet, including scheduling regular maintenance, managing repairs, and ensuring compliance with legal and regulatory requirements.
• Liaise with drivers, suppliers, and customers to ensure optimal service and communication.
• Prepare and track transport schedules and orders to ensure deadlines are met.
• Maintain accurate records of vehicle performance, maintenance, and costs.
• Manage fuel usage and implement cost-saving strategies where possible.
• Monitor driver performance and ensure health and safety protocols are followed.
• Collaborate with senior management to improve processes and efficiencies in logistics operations.

Skills and Experience:

• Proven experience in logistics, fleet management, or a related field.
• Strong organisational and problem-solving skills.
• Good understanding of vehicle maintenance and compliance regulations.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in using fleet management software and Microsoft Office.
• A full UK driving license.
• Desirable - CPC / O licence

Benefits:

• Competitive salary of £35,000 per annum (Flexible for the right candidate)
• Full-time, permanent position with opportunity for career development.
• Company pension scheme.
• Paid annual leave.
• A supportive and friendly working environment.
• Opportunity to make a real difference within a growing company.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

As part of their expansion, This Nottingham based client is seeking a detail-oriented and proactive Operations Assistant to join a dynamic team. This is a fantastic opportunity for an individual looking to develop their skills and make a real impact in a collaborative work environment.

The role is Monday to Friday and salary is dependant on experience.

Key Responsibilities:

• Assist with the day-to-day operations of the business, ensuring smooth and efficient workflows across all departments.
• Support the operations team in managing schedules, Administration, and supply chains.
• Monitor inventory levels and coordinate stock ordering to meet business needs.
• Assist in the preparation of reports and documentation, ensuring accuracy and timeliness.
• Help to resolve operational issues, escalating where necessary, to ensure high levels of customer satisfaction.
• Maintain and update internal systems and databases.
• Provide administrative support to senior staff and contribute to ad-hoc projects as required.

Skills & Experience:

• Strong Administration skills and the ability to manage multiple tasks effectively.
• Excellent attention to detail and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM or ERP systems is a plus.
• Ability to work well under pressure in a fast-paced environment.
• Previous experience in an operations or administrative role

How to Apply:
If you're an enthusiastic and proactive individual with a passion for operational excellence, we'd love to hear from you! Please send apply and a consultant will contact you directly.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Part-Time Financial Services Administrator

Location: Nottingham, United Kingdom

Are you a detail-oriented individual with a knack for financial services? Do you thrive in a supportive and dynamic work environment? Our client is seeking a dedicated Part-Time Financial Services Administrator to join our team in Nottingham.

Key Responsibilities:

• Provide administrative support to the financial services team.

• Manage client interactions and handle inquiries with professionalism.

• Maintain accurate financial records and documentation.

• Assist in preparing financial reports and analysis.

• Ensure compliance with company policies and regulatory requirements.

Qualifications:

• Previous experience in a financial or administrative role preferred.

• Experience of working within a St James place

• Excellent communication and interpersonal abilities.

• Proficiency in Microsoft Office Suite and financial software.

• High attention to detail and accuracy.

How to Apply:

If you are interested in this exciting opportunity, please submit your application here. We look forward to hearing from you!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Sales Administrator

Location: Mansfield, Nottinghamshire
Salary: Up to £26,000.
Job Type: Full-Time, Permanent

We are seeking a highly organised and motivated Sales Administrator to join our dynamic team based in Mansfield. This is a fantastic opportunity for someone who is passionate about supporting the sales team and ensuring smooth administrative operations within a fast-paced environment.

Key Responsibilities:

• Provide administrative support to the sales team, ensuring effective communication with clients and internal departments.
• Process customer orders, quotes, and invoices accurately and efficiently.
• Maintain up-to-date records in our CRM system and assist in managing customer accounts.
• Liaise with suppliers and vendors to ensure timely delivery and resolve any issues.
• Prepare and distribute sales reports, ensuring deadlines are met.
• Manage customer inquiries, providing exceptional service and assisting with any queries.
• Assist with the preparation of presentations, proposals, and other sales documents.
• Monitor stock levels and assist in inventory management.
• Support the team with ad-hoc administrative tasks as required.

Key Requirements:

• Proven experience in a sales administration or similar role.
• Strong organisational and time-management skills with the ability to multitask effectively.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office, particularly Excel, and experience using CRM systems.
• Attention to detail and a high degree of accuracy in work.
• A proactive, problem-solving approach with the ability to work independently and as part of a team.
• A positive attitude, excellent customer service skills, and a professional approach.

If you are an organised, proactive, and customer-focused individual, we would love to hear from you. Join our team and help us continue to deliver excellent service to our clients.

To apply, please submit your application and one of our consultants will reach out to you.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

This client is looking for a fantastic Sales Administrator to work as part of a small team, in a demanding customer service role, requiring an excellent telephone manner, strong interpersonal skills and first-class administration skills. Processing of orders for our UK, Irish and Export clients, managing queries and complaints, checking stock levels, tracking shipment and chasing carriers. Overall providing an excellent level of customer service.

The role is office based in NG6

Monday - Thursday 8.30 - 5.00

Friday - 8.30 - 4.00

Your roles and responsibilities shall include, but not be limited to:

• Receiving inbound calls
• Managing numerous emails
• Administrating and acknowledging all UK and Export orders on our Sage SOP system
• Processing of Irish shipments which includes producing customs and shipping documents
• Progressing deliveries with parcel and pallet carriers
• Managing stock in terms of back orders and split deliveries and communicating with customers to advise status of their order
• Liaising with procurement and production to ascertain dispatch dates and progress orders
• Dealing with and recording customer complaints
• Running reports and updating spreadsheets
• Control of documents and records, updating and filing as required.
• Assist with preparation for internal and external audits

Essential skills:

• IT proficient in MS Office packages
• Previous customer service experience essential
• Excellent and confident telephone manner a prerequisite of the role as the first point of contact
• Excellent written skills
• Excellent time management
• The ability to communicate with staff at all levels
• Confident & Enthusiastic
• Calm under pressure
• Ability to work as a part of a team as well as being self-motivated

Salary and benefits:

• Between £25,000 - £27,000 depending on experience
• Staff parking
• Company events
• Holiday buy back
• Bonus scheme which is KPI/performance related

If you are interested, please apply and one of our constultants will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

This fantastic client is on the look out for a Sales Administrator who can support the Direct Sales Teams and Sales Technology Specialists to provide Account Management and Pre & Post-Sales support to new or existing Customers, supporting all sales activities from opportunity to order enabling sustainable and profitable growth in Digital Services.

Key responsibilities:

• Collaborate with the Customer Account Management Team to identify potential opportunities and projects whilst liaising with Specialist Teams to support the sales cycle.
• Develop and leverage customer relationships to generate and qualify opportunities resulting in increased sales revenue with a Digital First approach.
• Maintain customer pricing and products in the eCommerce platform creating a positive digital experience for the Customer.
• Develop and maintain a clear understanding of products and services in the IT Services portfolio by actively participating in learning, some of which may be held outside the normal core hours of the business. Provide expert product & industry knowledge to find solutions to customer requirements.
• Maintain Customer specific Profiles and Account Plans, ensuring Customers can be assigned the correct levels of support & pricing whilst representing IT Services as a central point of contact for pre-sale and post-sale enquiries.
• Create & maintain accurate opportunities in the CRM & update Applications to facilitate opportunity tracking.
• Co-ordinate the special bid/deal registration and price negotiation processes to maximize potential margin and track the renewals of Software & Extended Warranty Support contracts so they can be converted to Sales.
• Manage the opportunity to quote and quote to order procedures generating quotations for electronic signature and collating contractual order documentation to submit to Operations for processing.
• Achieve KPIs and financial sales targets whilst adhering to policies

The role will regularly engage and work with the following resources:

Internal

• Regular contact with Sales Specialists & Pre-Sales regarding technical solutions, commercial models, and costs for contracts & proposals.
• Daily liaison with the Sales division up to Director level regarding account development, business strategy, achieving targets and customer success initiatives.
• Business Operations, Procurement and Supply Chain, Project Management regarding the fulfillment lifecycle and customer queries.
• eCommerce Team regarding Digital Sales strategies & Customer requirements.
• Finance Teams in relation to governance & compliance.

External

• Direct customer contact regarding quotations, orders, projects, and queries.
• Relationships with key vendors and strategic partners to collaborate on opportunities.

Experience required:

• Proven experience within a similar Technical Sales or Operations Role.
• A confident approach to Account Management and development of key relationships at all levels in the Customer.
• Able to follow up with Customers to create a positive customer experience.
• Excellent agility with organisational, time management and planning skills.
• Self-motivated with a flexible and collaborative approach to teamwork.
• Excellent numeracy skills with a sense of commercial acumen.
• Strong written and verbal communication skills with the ability to articulate complex subject matter.
• Competent in IT with intermediate knowledge of Microsoft Office, Enterprise Resource Planning and Web-based tools.
• The ability to solve problems and think logically and laterally to find solutions.

Apply and one of our consultants will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Senior Account Manager - Full time - Permenant

Macildowie are looking for an experienced and passionate individual to join our clients team. They will be an excellent communicator engaging with our customers and potential customers, ensuring outstanding customer service and client satisfaction. Their duties include developing account plans, managing client relationships and delivering proposals in line with business needs.

The successful candidate will be IT literate and able to learn systems quickly. They will be tenacious and keen to build on our excellent relationships with our customers as well as increase our customer base. They will regularly travel to meet customers face to face and have a very flexible approach to the short notice those interactions may require. They will be innovative and an excellent team player.

General Responsibilities

• Frequently on the road visiting existing customers/chains, LAs, relevant groups - sometimes at short notice
• Proactive ability to 'network' where there are areas of opportunity - both autonomously and with direction
• Attending and representing the business at relevant events, sometimes consisting of multiple days
• Autonomously using the systems to identify potential contacts, areas of opportunity - given some direction but also identifying their own leads and impactful meetings
• Aiding retentions by minimising losses - acting as account manager for large groups and key accounts - being able to form and maintain relationships and using resource/colleagues to overcome problems
• Able to report and provide feedback at high level on key account/event activity
• Proactively present ideas and strategies that can drive the business forward based on experience
• Monitoring and keeping abreast of competitor activity
• Acting as sales and marketing support where required (eg visiting new/existing LAs and trusts/groups where there are opportunities)

Specific Skills and Qualifications required:

• Previous experience dealing at all levels with customers and suppliers (both internal and external)
• Bachelor's degree or equivalent
• 5+ years' relevant experience
• Experience working with CRM systems

Personal Qualities:

• Excellent team player
• High level of flexibility and autonomy
• Outstanding problem-solving skills to address clients' complaints or needs
• An updated understanding of consumer behaviour in their industry
• Strong customer service and interpersonal skills to deal with different clients and departments in the organisation
• Analytical skills for analysing clients' data
• Multitasking and time management skills to manage multiple clients and tasks at the same time
• Advanced negotiation and motivational skills
• Attention to detail and strong organisational skills

Apply now and one of our consultants will be in touch to discuss things further!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you an Experienced Service Manager in supported living that is on the look out for a new and exciting opportunity? If YES, this role might be for you.

Monday to Friday hours but you must be happy with out of hours on-call responsibilities when needed.

You will be responsible for:

* Overall functioning of the service; ensuring the highest standard and quality of support provision across all of our homes.

* Adhering to and improving quality standards, working towards CQC regulatory requirements where appropriate.

* Collaborating with the Senior Leadership Team in tasks such as: Recruitment, Compliance, adherence to Policies & Procedures and Safeguarding requirements.

* Maintaining multi-agency relationships by utilising a high level of professionalism, diplomacy and attention to detail when working alongside partners, professionals, stakeholders and families.

* Problem solving when issues arise. Develop and implement solutions, complete appropriate remedial action plans with a high level of professionalism.

* Providing clear direction and leadership through management and coordination of the team, delegating where necessary whilst monitoring performance.

* Recruitment, retention and development of staff. Supervision of the team, identifying training needs to upskill staff.

* Facility management, including completion of regular site visits ensuring the upkeep of homes in line with our quality standards.

* To monitor and report to Directors through auditing of quality measures, ensuring business, commercial and clinical requirements are met.

* Being a role model and ambassador for our company values, maintaining and protecting the company reputation.

* Providing motivational and inspirational leadership for employees and teams to perform at their best in building and sustaining a highperformance culture.

Criteria:

* Minimum of 2 years of significant experience in a management role within Residential Care or Supported Living.

* Level 5 Diploma in Leadership & Management for Health and Social Care or relevant equivalent.

* Enthusiastic and passionate self-starter, confident in working with service users facing multiple and complex barriers such as mental health and physical illness.

* Excellent knowledge of Health & Social Care legislation and regulatory requirements.

* Have a flexible and willing approach to work, with excellent skills in problem solving, communication and time management.

* Full UK Driver's License & use of own vehicle.

* Enhanced DBS

If you feel you fit the criteria for this, please apply directly and one of our consultants will be in touch!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

The Tehnical Sales Lead will be responsible for managing and growing existing customer relationships, handling inquiries, processing sales orders, and supporting the external sales team. This role is pivotal in delivering exceptional customer service, ensuring timely responses to customer inquiries, and maximising sales opportunities.

This client is a high-performance interconnect solutions, specialising in the design and manufacture of connectors, cables, and accessories for the aerospace, defence, and industrial markets.

This role is full time and Monday to Friday in the Office. The salary is £45,000 - £60,000 depending on experience.

Key Responsibilities:

1. Customer Relationship Management:
• Build and maintain strong relationships with key customers.
• Handle inbound sales inquiries via phone, email, and online platforms.
• Proactively identify customer needs and suggest suitable products.
• Follow up on leads and inquiries promptly to convert them into sales.
2. Sales Order Processing:
• Process customer orders accurately and efficiently using the internal sales systems.
• Liaise with other departments (logistics, production, and finance) to ensure smooth order fulfillment.
• Manage order status and provide regular updates to customers regarding delivery schedules and any delays.
3. Sales Support:
• Collaborate closely with the external sales team to support them with quotations, technical information, and customer communication.
• Prepare sales reports, quotations, and presentations as required.
• Provide product information, pricing, and lead times to customers.
4. Customer Service:
• Act as a key point of contact for resolving customer complaints and issues, ensuring a swift resolution.
• Deliver exceptional service by ensuring timely responses and comprehensive solutions to customer queries.
5. Product Knowledge:
• Stay up to date with the product range and industry developments to provide accurate and helpful information to customers.
• Participate in product training to gain a deep understanding of the technical specifications and applications of products.
6. Sales Growth:
• Identify upselling and cross-selling opportunities within the existing customer base.
• Assist in achieving sales targets and KPIs set by the Sales Manager.
• Contribute to campaigns and initiatives to increase sales and customer engagement.

Education and Qualifications:

• A-levels or equivalent (required).
• Bachelor's degree in business, engineering, or related field (preferred but not essential).
• Additional training in sales or customer service is a plus.

If this sounds like something you'd be interested in, apply and one of our consultants will reach out to you.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

We are working with a fantastic client that is on the look out for a Trainee Sales Administrator that is motivated and enthusiastic to join a dynamic team. This is a fantastic opportunity for someone looking to kick start their career in sales administration.

As a Trainee Sales Administrator, you will play a key role in supporting the sales team, managing customer orders, maintaining accurate records, and ensuring smooth communication between sales, customers, and other departments. This is an excellent opportunity for someone eager to learn, grow, and gain experience in sales administration within a fast-paced environment.

Key Responsibilities:

• Assist in processing sales orders and ensuring they are correctly entered into the system.
• Manage and update customer records in the CRM database.
• Respond to customer inquiries regarding product availability, prices, and delivery schedules.
• Provide support to the sales team by preparing quotes, order confirmations, and reports.
• Liaise with suppliers and internal teams to ensure smooth order fulfilment.
• Assist with maintaining accurate inventory levels and updating stock records.
• Help with preparing sales reports and monitoring sales targets.
• Maintain a high standard of customer service by handling queries promptly and professionally.
• Perform general administrative duties as required.

Skills and Qualifications:

• Excellent communication skills (both written and verbal).
• Strong attention to detail and organisational skills.
• A positive and proactive attitude with a willingness to learn.
• Good IT skills, including knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong team player with the ability to work independently when required.

What We Offer:

• Comprehensive training and development opportunities.
• A friendly and supportive working environment.
• Opportunities for career progression within the company.
• Birthday off (if falls on working day)
• On-the-job experience and exposure to the sales process.

How to Apply:
If you are a motivated individual eager to start your career in sales administration, we would love to hear from you! Please submit your CV and a brief cover letter outlining your interest in the role.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.